front desk supervisor

The Tide's Inn; Parksville; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading hospitality organization is seeking a Front Desk Supervisor for their location in Parksville, BC. The role involves overseeing daily operations, managing staff, and ensuring exceptional service for guests. Candidates should have experience in a supervisory capacity and a focus on customer satisfaction.

Qualifications

• 1-2 years of experience in a supervisory role.
• Able to maintain operations and manage schedules.
• Strong client service skills.

Responsibilities

• Co-ordinate activities with other departments.
• Establish work schedules and procedures.
• Hire and train staff in job duties and safety procedures.

Skills

Client focus

Organization

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Organized
• Team player

Experience

• 1 year to less than 2 years

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Applying to front desk supervisor @ The Tide's Inn

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