Supervisor Grocery -FT

Sobeys; Nanaimo; On-site; CAD 45,000 - 55,000; Full time

Job summary

Sobeys is seeking a Grocery Supervisor in Nanaimo to lead and enhance customer experiences in their grocery department. The role involves supervising staff, ensuring operational excellence, and fostering customer loyalty. Candidates should possess a High School Diploma and at least 12 months of relevant experience.

Benefits

Health and dental coverage

Life, short- and long-term disability insurance

Access to Virtual Healthcare

Employee Assistance Programs

Retirement and Savings Plan

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• Minimum 12 months experience in a similar role.
• Full knowledge of department operations.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Supervise the department and staff, coaching and training employees.
• Ensure a superior customer service experience.
• Monitor compliance with SOP and corporate initiatives.
• Analyze sales data reports and inventory control procedures.

Skills

Customer Service

Leadership

Problem Solving

Education

High School Diploma

Job description

Requisition ID:

190125

Career Group:

Retail

Job Category:

Grocery

Travel Requirements:

0-5

Job Type:

Supervisor

Country:

Canada

Province:

BC

City:

Nanaimo

Location:

Longwood Station

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an Impact?

The Grocery Supervisor is responsible for ensuring a superior customer service experience by coaching and developing friendly, well-trained staff. The Supervisor will supervise the department and staff and act as the go-to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.

Responsibilities:

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Run, monitor, and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of the department, when required
• Recruit, train, develop, motivate, and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

Qualifications:

• High School Diploma
• Minimum 12 months experience
• Full knowledge of department operations and skills
• Ability to work independently in a fast-paced environment

At Sobeys, our teammates are expected to adhere to a hybrid work model, requiring presence at one of our office locations at least three days per week to foster team collaboration and support our office culture.

We offer a comprehensive Total Rewards package, designed to help our teammates live better physically, financially, and emotionally.

Note: Some websites may share our job opportunities and provide salary estimates that are not monitored for accuracy. We consider factors such as location, experience, skills, internal equity, and market conditions to ensure fair and competitive pay. We look forward to discussing specific compensation details with candidates moving forward in the process.

Our Total Rewards programs for full-time teammates include:

• Competitive benefits, including health and dental coverage, life, short- and long-term disability insurance
• Access to Virtual Healthcare and Employee Assistance Programs
• A Retirement and Savings Plan
• A 10% in-store discount at participating banners and other discount programs
• Learning and Development Resources
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodations at any stage.