Front Desk & Medical Assistant

Dekang Medical Corporation; Mississauga; Hybrid; CAD 28,000 - 34,000; Full time

Job summary

Dekang Medical Corporation seeks a Front Desk Receptionist and Medical Assistant for our Mississauga and Burlington clinics. This full-time role combines welcoming front-desk service with trained, authorized non-clinical assistance to support patient flow and administrative tasks.

You will greet patients in English and Mandarin, manage calls, scheduling and payments, coordinate rooms and documents, and protect patient privacy. Start within 30 days of the target date; training provided.

Qualifications

• Professional English and Mandarin for patient reception and scheduling.
• Secondary-school education or equivalent; medical-office education is a plus.
• Front-desk, customer-service or clinic experience preferred; Canadian work experience not required.
• Computer, scheduling and payment-system skills; Odoo or insurance administration asset.
• Reliability, attention to detail, privacy judgment and eligibility to work when hired.

Responsibilities

• Greet patients, handle calls and messages, and manage appointments and wait lists.
• Maintain registration and insurance administration; process payments and receipts.
• Coordinate rooms and documents, prepare supplies, and follow restocking procedures.
• Provide non-clinical assistance only after training and authorization; protect privacy and maintain accurate records.
• Refer clinical questions to the appropriate regulated professional.

Skills

English

Mandarin

Customer service

Scheduling

Payment systems

Privacy and confidentiality

Reliability

Attention to detail

Scheduling software

Communication

Education

Secondary-school education or equivalent

Medical-office education is a plus

Tools

Odoo

Insurance administration

Job description

Front Desk Receptionist and Medical Assistant

Mississauga & Burlington Full-time 40 hours/week 1 opening(s)

One vacancy | Full-time | CAD $20–25 per hour | 40 hours per week

Join Dekang Medical at our Mississauga and Burlington clinics. This role combines welcoming front-desk service with trained, authorized non-clinical assistance. Target start: within 30 days of September 12, 2026; the exact start and clinic schedule will be agreed.

Locations

What you will do

• Greet patients, handle calls and messages, and manage appointments and wait lists.
• Maintain accurate registration and insurance administration; process approved payments and receipts.
• Coordinate rooms and documents, prepare supplies, and follow cleaning and restocking procedures.
• Provide non-clinical assistance only after training and authorization; protect privacy and maintain accurate records.
• Refer clinical questions to the appropriate regulated professional.

What you bring

• Professional English and Mandarin for patient reception, calls and scheduling. Cantonese or French is an asset.
• Secondary-school education or equivalent; related medical-office education is an asset.
• Front-desk, customer-service or clinic experience is preferred. Canadian work experience is not required.
• Computer, scheduling and payment-system skills; Odoo or insurance administration is an asset.
• Reliability, attention to detail, sound privacy judgment and eligibility to work when hired.

Scope of the role

This position does not independently diagnose or treat, give medication advice, interpret test results or perform medical acts without lawful authorization, training and supervision.

Accommodation and applicant information

Recruitment accommodation is available on request through our Contact us page. We use application information to assess suitability and communicate about recruitment. Submit only relevant professional information; do not include patient information, government identification, banking details or medical records. For questions about your application or information handling, contact Dekang Medical through Contact us.