front desk manager

Government of Canada - Western; Vernon; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government entity is seeking an Operations Manager in Vernon to oversee daily operations, policy development, and staff supervision. The qualified candidate will ensure smooth functioning while addressing client needs and maintaining high service standards in a dynamic environment.

Qualifications

• 1-2 years of experience in a similar role required.
• Excellent interpersonal and communication skills crucial.
• Ability to work under pressure and manage a large workload.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Supervise staff and manage events.
• Negotiate with clients and address customer concerns.

Skills

Interpersonal skills

Oral communication

Attention to detail

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory

Additional information Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Large workload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player