Corporate Services Assistant

Municipality of the District of Lunenburg; Cookville; On-site; CAD 51,000 - 64,000; Full time

Benefits offered by this job

Health and dental plan

Defined benefit pension plan

Job summary

Municipality of the District of Lunenburg is seeking a Corporate Services Assistant to provide front desk reception and administrative support to the Corporate Services Unit, ensuring municipal service standards. You will handle customer inquiries across Property Taxation, Building Permits, Fire Inspections, and Civic Addressing with a courteous, detail-oriented approach.

The role requires a diploma in business administration and 1–2 years of customer service experience, plus cash handling

Qualifications

• Diploma in business administration.
• 1–2 years of customer service experience, or an equivalent combination of education and experience.
• Accurate cash handling experience.
• Ability to multi-task and meet multiple deadlines.
• Experience with Microsoft Office, Laserfiche, and TownSuite is considered assets.
• Experience recording meeting minutes is considered an asset.
• Strong communication skills, both written and oral.

Responsibilities

• Processes property tax payments.
• Processes building permit and planning applications.
• Schedules building, fire, building non-compliance, and dangerous and unsightly property inspections.
• Enters data for building permits, fire inspections, as well as dangerous and unsightly property files.
• Processes and tracks dangerous and unsightly property files and prepares a monthly report, correspondence, and orders.
• Coordinates cash floats and daily deposits of payments received.
• Maintains a comprehensive digital filing system for building inspections, fire inspections, dangerous and unsightly properties, and civic addressing.
• Provides administrative support as needed.
• Prepares various monthly reports for management.
• Greets customers and responds to general customer inquiries and inquiries regarding Property Taxation, Building permits, Fire Inspections, Dangerous & Unsightly Properties, Civic Addressing, and Recreation Programming and Facilities.
• Operates the main switchboard as well as the Building Inspection line and Recreation line, directing calls and answering questions and inquiries.
• Prepares correspondence, reports, and permit documents.
• Sends out building permits and civic address correspondence.
• Responds to general inquiries and correspondence regarding civic addresses.

Skills

Customer service

Cash handling

Multitasking

Education

Diploma in business administration

Tools

Microsoft Office

Laserfiche

TownSuite

Job description

We believe in a healthy work life balance for all employees that respects their personal time and allows them to lead fulfilling, impactful lives. We support the physical and mental health of our team through popular workplace wellness initiatives, generous EFAP services and an excellent benefits package. Lifelong learning is valued – we invest in educational opportunities for our employees.

At MODL we understand that our uniqueness as individuals is how we become great at a team. We value the experiences and perspectives of all our team members, and we are proud that equity, diversity, and inclusion are among our core values. We’re committed to providing fair and equitable opportunities to all applicants, free from discrimination. We also strive to make our recruitment processes mirror our values and will provide accommodations to candidates to ensure access to and participation in our recruitment processes are accessible to all.

If you require an accommodation, please reach out to us via email at employment @mjsb.ca or call 902-543-8181.

About the Role

Under the direction of the Supervisor of Corporate Services, the Corporate Services Assistant provides front desk/reception customer service in a professional and courteous manner and administrative support to the Corporate Services Unit to meet municipal service standards.

Is this you?

You are an organized professional who enjoys delivering superior customer service. You pay attention to the details and use sound judgement.You easily connect with people and can engage in conversation to answer questions or find answer to questions. With your passion for high quality work, you are open and welcoming of diverse viewpoints, perspectives, and experiences.

Job Responsibilities

• Processes property tax payments.
• Processes building permit and planning applications.
• Schedules building, fire, building non-compliance, and dangerous and unsightly property inspections.
• Enters data for building permits, fire inspections, as well as dangerous and unsightly property files.
• Processes and tracks dangerous and unsightly property files and prepares a monthly report, correspondence, and orders.
• Coordinates cash floats and daily deposits of payments received.
• Maintains a comprehensive digital filing system for building inspections, fire inspections, dangerous and unsightly properties, and civic addressing.
• Provides administrative support as needed.
• Prepares various monthly reports for management.
• Greets customers and responds to general customer inquiries and inquiries regarding Property Taxation, Building permits, Fire Inspections, Dangerous & Unsightly Properties, Civic Addressing, and Recreation Programming and Facilities.
• Operates the main switchboard as well as the Building Inspection line and Recreation line, directing calls and answering questions and inquiries.
• Prepares correspondence, reports, and permit documents.
• Sends out building permits and civic address correspondence.
• Responds to general inquiries and correspondence regarding civic addresses.

Essential Criteria and Competencies

• Diploma in business administration; and
• 1 – 2 years of customer service experience; OR
• An equivalent combination of education and experience.
• Accurate cash handling experience
• Ability to multi-task and meet multiple deadlines
• Experience working with Microsoft Office software, Laserfiche, and TownSuite software are considered assets.
• Experience in recording meeting minutes is considered an asset.
• Strong communication skills, both written and oral

Terms and Conditions of Employment:

• Full time, term position (for an approximate term of 12 months with an anticipated start date of mid to late September).
• Monday to Friday based on 35 hours per week.
• Optional condensed work week available (4 day work week).
• Requires a satisfactory background checks, including criminal record check.
• Annual salary: (Band 40) $51,103 to $63,880
• Health and dental plan and defined benefit pension plan.