Front Desk Coordinator & Skincare Specialist

Nexx MD Vancouver; Vancouver; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities

Team environment

Staff pricing

Job summary

Nexx MD Vancouver is seeking a polished Front Desk Coordinator & Skincare Specialist in a full-time role in Vancouver. This dual-role combines front desk leadership with hands-on skincare experience in a high-end medical aesthetics clinic.

Ideal candidates have 3+ years in a cosmetic clinic in BC, strong sales aptitude, and excellent communication. You will support clinicians, manage bookings, and help deliver a premium patient experience.

Qualifications

• Minimum 3 years of experience in a cosmetic clinic in British Columbia (required).
• Strong knowledge of medical aesthetics and skincare treatments.
• Excellent communication and interpersonal skills.
• Proven ability to close consultations and drive sales.
• Professional appearance and demeanor.
• Highly organized, detail-oriented, and reliable.

Responsibilities

• Manage appointments, bookings, and patient flow.
• Answer calls, respond to inquiries, and convert leads into bookings.
• Provide a warm, professional first impression to all clients.
• Process payments and maintain accurate patient records.
• Coordinate with clinical staff to ensure smooth daily operations.
• Perform professional facials and skincare treatments.
• Conduct consultations and recommend appropriate services/products.
• Support physicians and injectors with pre- and post-treatment care.
• Maintain treatment room cleanliness and compliance standards.
• Stay updated on the latest skincare technologies and protocols.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales ability

Job description

Job Title: Front Desk Coordinator & Skincare Specialist

Employment Type: Full-Time

Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)

About Nexx MD

Nexx MD is a leading, high-end medical aesthetics and longevity clinic in Vancouver. We are known for delivering advanced treatments, exceptional patient care, and a premium client experience.

Position Overview

We are seeking a polished, experienced, and client-focused Front Desk Coordinator & Skincare Specialist to join our growing team. This dual-role position requires a strong background in both front desk operations and hands-on skincare treatments within a cosmetic clinic environment.

Key Responsibilities

Front Desk Duties:

• Manage appointments, bookings, and patient flow


• Answer calls, respond to inquiries, and convert leads into bookings


• Provide a warm, professional first impression to all clients


• Process payments and maintain accurate patient records


• Coordinate with clinical staff to ensure smooth daily operations


• Perform professional facials and skincare treatments


• Conduct consultations and recommend appropriate services/products


• Support physicians and injectors with pre- and post-treatment care


• Maintain treatment room cleanliness and compliance standards


• Stay updated on the latest skincare technologies and protocols

Qualifications

• Minimum 3 years of experience in a cosmetic clinic in British Columbia (required)


• Strong knowledge of medical aesthetics and skincare treatments


• Excellent communication and interpersonal skills


• Proven ability to close consultations and drive sales


• Professional appearance and demeanor


• Highly organized, detail-oriented, and reliable

What We Offer

• Competitive hourly pay + performance-based bonuses


• Growth opportunities within a premium clinic brand


• Supportive and professional team environment


• Staff pricing on treatments and products