Front Desk Co-Op Intern

Cabot Link at Inverness Limited Partnership; Cheticamp; On-site; CAD 19,000 - 22,000; Full time

Benefits offered by this job

Golf discounts

Complimentary meals

Team housing (where available)

Employee wellness programs

Employee assistance program

Job summary

Cabot Link at Inverness Limited Partnership in Inverness, NS is seeking a Front Desk Co-op Internship for the spring through fall season. You will welcome guests, assist with check-ins and inquiries, manage reservations, and support daily front desk operations in a world-class coastal resort.

This hands-on internship offers on‑the‑job training, weekend rotation, and exposure to hospitality workflows. You’ll gain customer service and organizational skills while enjoying employee perks such as

Qualifications

• Customer service experience or interest in hospitality.
• Willingness to work weekends and holidays as needed.
• Ability to manage reservations and front desk tasks with accuracy.
• Strong interpersonal communication and problem-solving abilities.
• Comfort with fast-paced environments and guest interaction.

Responsibilities

• Greet guests and assist with check-ins and inquiries.
• Support reservations and front desk operations.
• Collaborate with team to ensure guest satisfaction.

Skills

Customer service

Problem solving

Organization

Multitasking

Product knowledge

Interpersonal skills

Reliability

Team player

Job description

Hotel Seasonal / Internship / Co-op Operational Inverness, NS, CA

Title: Front Desk Co-op Internship

Reportsto: Front Desk Supervisor

JobType: Full Time Seasonal (April through October)

About Cabot Cape Breton

Located on over amile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestledbetween the Atlantic Ocean and the picturesque town of Inverness. Cabot CapeBreton features 46 holes of exhilarating golf and one of the best resortexperiences in Canada. With two acclaimed World Top 100 courses, an 11-holeshort course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19upscale Golf Villas, over 40 luxury homes, and exquisite dining in threeon-site restaurants, Cabot Cape Breton is intended to excite and inspire atevery turn.

We are seeking outpurpose driven and passionate people who embrace Cabot’s values. Our #cabotcrewbrings their unique spirit and individual character and shows up with all theirheart to create a warm welcome to a magical place where remarkable memories aremade.

If you join ourteam, you will live our values:

Confidence, Authenticity, Humility, Warmth

You will thrive in this role ifyou enjoy:

• Customer Interaction: Take satisfaction in providingexceptional customer service, engaging with guests in a friendly andprofessional manner, and assisting them with inquiries, check-ins, andcheck-outs.
• Problem-Solving: Embrace the challenge of addressing guest concerns andresolving issues promptly and effectively. Enjoy finding solutions to ensureguest satisfaction.
• Organization: Appreciate managing reservations, keeping track of roomavailability, and handling paperwork accurately. Enjoy maintaining an organizedand efficient front desk area.
• Multitasking: Find fulfilment in handling multiple tasks simultaneously, suchas answering phone calls, managing reservations, and assisting guests. Enjoystaying composed and efficient in a fast-paced environment.
• Product Knowledge: Have an interest in knowing about the resort'samenities, services, and local attractions. Enjoy sharing this knowledge withguests, providing recommendations, and enhancing their overall experience.
• Strong interpersonal and problem-solvingabilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-pacedenvironment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remainingcalm and courteous at all times

Requirements of the role youshould be aware of:

• Based on the nature of our business andthe service we provide to our guests, to work with us, you must consent to acriminal background check as a condition of employment and an additionalcriminal background check every two years.
• As a seasonal resort business, you cananticipate a schedule that will involve day, evening, night, and weekend work.
• Based on the nature of this position, youwould experience long periods of guest interactions.
• Theremay be interactions with patrons who are impaired.
• There are periods of time where you arestanding, waiting for guests to arrive.
• Occasionally working outdoors in allweather conditions.
• Lifting and carrying golf clubs andluggage up to 50 lbs with occasional weight of 75.
• Occasional ascending and descending ofstairs and ramps.
• Accessto learning & training opportunities to build your career.
• $ 10 green fees
• Complimentary Family Golf Round
• Complimentarydaily free lunch
• Friends and Family Rates for Golf andLodging
• Discounts in our Retail Shops &Restaurants
• Access to our Employee Assistance Program
• Subsidized Team Housing, based onavailability.
• Healthcare benefits for permanent andreturning seasonal team members.