Bell Staff Co-Op Intern

Cabot Link at Inverness Limited Partnership; Cheticamp; On-site; CAD 21,000 - 28,000; Full time

Job summary

Cabot Cape Breton is seeking a Bell Staff Co-Op Intern to support guest services from arrival through check-in. You will warmly welcome guests, assist with luggage, and escort them to their accommodations with a friendly, professional demeanor.

You will also provide information on resort facilities, help coordinate transportation, store luggage, and handle special requests to ensure a memorable guest experience at Cabot Cape Breton.

Qualifications

• Enrollment in a hotel or hospitality training program at a post-secondary institution.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Verbal and written communication skills.
• Valid driver's license.

Responsibilities

• Warmly welcome guests upon arrival and assist with luggage.
• Escort guests to accommodations in a friendly, professional manner.
• Provide information about resort facilities and services for a smooth guest experience.
• Assist with transportation arrangements and coordinate luggage storage.
• Help with special requests to create a memorable stay.

Skills

Interpersonal skills

Problem-solving abilities

Highly responsible & reliable

Team collaboration

Communication skills

Driver's license

Education

Hospitality training program enrollment

Job description

JobType: Full time Seasonal (April through October)

About Cabot Cape Breton

Located on over amile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestledbetween the Atlantic Ocean and the picturesque town of Inverness. Cabot CapeBreton features 47 holes of exhilarating golf and one of the best resortexperiences in Canada. With two acclaimed World Top 100 courses, a 11-holeshort course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-siterestaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

We are seeking outpurpose driven and passionate people who embrace Cabot’s values. Our #cabotcrewbrings their unique spirit and individual character and shows up with all theirheart to create a warm welcome to a magical place where remarkable memories aremade.

If you join ourteam, you will live our values:

Confidence, Authenticity, Humility, Warmth

Position Overview

As a Bell Staff Co-Op Intern atCabot Cape Breton, you will play a vital role in providing exceptional guestservice from the moment they arrive. Your responsibilities include warmlywelcoming guests, assisting with their luggage, and escorting them to theiraccommodations with a friendly and professional demeanour. You will alsoprovide information about the resort's facilities and services, ensuring guestshave a smooth and enjoyable experience. Additionally, you may assist withtransportation arrangements, coordinate luggage storage, and help with specialrequests. Your attention to detail, excellent communication skills, andwillingness to go the extra mile will contribute to creating a positive firstimpression, setting the stage for a memorable stay at Cabot Cape Breton. Thisis an opportunity to gain real world experience at one of Canada’s leadinghospitality brands, working side by side on the front lines with other hoteloperations professionals.

You will thrive in this role ifyou enjoy:

• GuestInteraction: Takesatisfaction in providing warm, courteous, and helpful assistance to guests,making them feel welcome and ensuring their needs are met promptly and with asmile.
• PhysicalActivity: Enjoy being physically active,as the role often involves lifting and carrying luggage, escorting guests totheir rooms, and managing various tasks that require physical stamina.
• Detail-OrientedTasks: Find fulfilment in payingattention to details, ensuring accurate handling of guests' belongings, andmaintaining cleanliness and orderliness in designated areas.
• LocalKnowledge: Have an interest in knowingabout local attractions and dining options. Enjoy sharing this knowledge withguests, providing recommendations, and enhancing their overall experience.
• TeamCollaboration: Thrive ina team-oriented environment, collaborating effectively with other bell staffmembers and hotel staff. Enjoy coordinating efforts to ensure seamless serviceand a positive atmosphere for guests.

Preferred qualifications andskills:

• Enrollment in a hotel or hospitality training programat a post-secondary institution
• Strong interpersonal and problem-solvingabilitiesi
• Highly responsible & reliable
• Ability to work well under pressure in a fast-pacedenvironment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remainingcalm and courteous at all times
• Valid driver’s license
• Verbal and written communication skills

Requirements of the role youshould be aware of:

• Based on the nature of our business andthe service we provide to our guests, to work with us, you must consent to acriminal background check as a condition of employment and an additionalcriminal background check every two years.i
• As a seasonal resort business, you cananticipate a schedule that will involve day, evening, night, and weekend work.i
• Theremay be interactions with patrons who are impaired.i
• Long periods of standing waiting forguests to arrive.i
• Occasionally working outdoors in allweather conditions.i
• Lifting and carrying golf clubs andluggage up to 50 lbs with occasional weight of 75
• Occasional ascending and descending ofstairs and ramps.
• Occasional kneeling, scooping, pushing,pulling, bending, crouching, crawling and twisting.
• Accessto learning & training opportunities to build your career.