Front Desk Attendant

Shannex; Dartmouth; On-site; CAD 35,000 - 50,000; Full time

Job summary

Shannex is hiring a Front Desk Attendant for their new Opal Ridge Enhanced Care team in Dartmouth. This role includes greeting visitors, handling inquiries, and ensuring client safety. Candidates should have a high-school diploma, excellent computer skills, and a passion for healthcare.

Benefits

Comprehensive health, vision and dental benefits

RRSP program (5% employer matching)

Vacation accrual

Free onsite parking

Access to continuing education and training

Recognition and rewards for service excellence

Qualifications

• Experience in hospitality/customer service is an asset
• Ability to provide a clear criminal record and vulnerable sector check upon hire
• Knowledge of medical terminology considered an asset

Responsibilities

• Answer and transfer telephone inquiries, greeting and directing visitors
• Active screening of employees and visitors
• Process and record client payments

Skills

Customer service

Communication

Teamwork

Education

High-school diploma or GED

Tools

Microsoft Office Suite

Job description

If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

Anticipating to o pen in the Fall of 2025 we are searching for a Front Desk Attendant to join our new Opal Ridge Enhanced Care team based in Dartmouth Nova Scotia.

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. As an established and respected organization in the healthcare sector Shannex offers opportunities for growth development and advancement. And at the end of every day you will know youve made a measured difference in the lives of our residents. Additional benefits include :

• Comprehensive health vision and de ntal benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life travel and other insurances
• Access to virtual healthcare 24 / 7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannexs Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries greets and directs visitors;
• Provides routine information and responds to inquiries from residents visitors and staff;
• Active screening of employees and visitors;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments which are sometimes confidential in nature;
• Receives processes and records client payments;
• Ensures client safety by following and applying all standard operational procedures safe work practices and training provided.

About You

In addition to placing high value on continuous improvement collaboration and accountability you bring :

• A high-school diploma or GED;
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality / customer service experience an asset; especially with seniors;
• Ability to provide a clear criminal record and vulnerable sector check upon hire;
• A friendly and outgoing spirit is a must;
• Knowledge of medical terminology considered an asset;
• Ability to work during the day and weekends as needed;
• A passion for the healthcare sector and / or ensuring seniors have access to quality accommodations services and care.

About Us

It all began in 1988 when our Founder Joseph Shannon purchased a single nursing home in his hometown of Sydney Cape Breton. For more than three decades Shannex has grown as a trusted provider of senior accommodations services and care in Nova Scotia New Brunswick and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences Shannex Enhanced Care Faubourg du Mascaret and Care at Home team members who create an exceptional resident experience and a positive fulfilling work environment where every voice matters.

If youre ready to join the Shannex team of Great People apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity diversity inclusion and belonging is about creating a culture that embraces the uniqueness of individuals where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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