Front Desk Attendant

Shannex Incorporated; Dartmouth; On-site; CAD 30,000 - 45,000; Full time

Job summary

Shannex Incorporated seeks a Front Desk Attendant for their new Opal Ridge Enhanced Care team in Dartmouth, Nova Scotia. The role involves greeting visitors, managing calls, and ensuring client safety. The position offers a supportive environment with various benefits, including health insurance, employee assistance programs, and opportunities for growth in the healthcare sector.

Benefits

Comprehensive health, vision, and dental benefits plan

Life, travel, and other insurances

Free onsite parking

Access to virtual healthcare 24/7

Vacation accrual

Opportunities for continuing education and training

Access to discounts through WorkPerks program

Recognition and Rewards for service excellence

Qualifications

• Excellent computer skills with Microsoft Office Suite.
• Previous hospitality/customer service experience, especially with seniors, is an asset.
• Knowledge of medical terminology considered an asset.

Responsibilities

• Answers and transfers telephone inquiries, greets and directs visitors.
• Active screening of employees and visitors.
• Receives, processes, and records client payments.

Skills

Customer Service

Communication

Computer Skills

Education

High-school diploma or GED

Job description

3 days ago Be among the first 25 applicants

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Shannex

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

Shannex

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

Anticipating to open in the Fall of 2025, we are searching for a Front Desk Attendant to join our new Opal Ridge Enhanced Care team based in Dartmouth, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
  
  

About The Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Active screening of employees and visitors;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes, and records client payments;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.
  
  

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED;
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality/customer service experience an asset; especially with seniors;
• Ability to provide a clear criminal record and vulnerable sector check upon hire;
• A friendly and outgoing spirit is a must;
• Knowledge of medical terminology considered an asset;
• Ability to work during the day and weekends as needed;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
  
  

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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