Front Desk Associate - Chinatown

Myodetox Group; Vancouver; Vor Ort; CAD 26.000 - 30.000; Teilzeit

Zusammenfassung

Myo Chinatown is seeking a Front Desk Associate to bring energy and hospitality, support clinicians, and ensure every client feels welcomed and empowered in a fast-paced wellness environment.

This part-time, permanent role requires a minimum of three days a week (Mon evenings and Saturdays) and offers opportunities to grow in a company that values customer experience and personal development.

Qualifikationen

• Experience in front desk, hospitality, or clinic reception preferred.
• Strong communication and customer service skills.
• Able to multitask in a fast-paced environment.

Aufgaben

• Deliver exceptional client service across phone, in-person, and written communication.
• Guide new clients through services with clear messaging.
• Manage and optimize clinic schedules, bookings, and waitlists.
• Handle billing, invoices, and client documentation.
• Keep the clinic clean, stocked, and running smoothly day-to-day.
• Support follow-ups, marketing efforts, and business-driving initiatives.
• Collaborate with team for smooth shift transitions.

Jobbeschreibung

Front Desk Associate - Chinatown

Department: Operations

Employment Type: Permanent - Part Time

Location: Vancouver, BC

Compensation: CA$19.00 - CA$22.00 / hour

Description

Clinic Location: Myo Chinatown -683 Gore Ave, Vancouver, BC V6A 2Z8

You would be working a minimum of 3 days a week.

• Monday evenings
• Saturdays

FDAs will bring energy and hospitality to a clinic known for its vibrant community and expert care. You'll help keep day-to-day operations running smoothly, support our clinicians, and ensure every client feels welcomed and empowered. If you're passionate about people and love a fast-paced, wellness-driven environment, we'd love to meet you!

Who We Are

Myo is modern physical therapy to futureproof your body. Through 1:1 expert care, our team of physical therapists, chiropractors, and massage therapists use full-body awareness and proactive insights to intercept injury, reduce pain, and improve your every day.

Join us in our mission to raise body IQ globally! #FutureproofYourBody

Why Work at Myo

• More than a typical front desk role - you play an important part in shaping each client's experience and helping them feel supported from the moment they walk in.
• Grow in a company that invests in you - benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you'll use for life.
• Develop sales and client experience skills - learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
• Gain hands-on experience in hospitality - deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
• Work that feels meaningful - be part of helping people move and feel better, while being valued as an individual on your team.

What You'll Do

• Deliver exceptional, on-brand client service across phone, in-person, and written communication
• Guide new clients through Myo's services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day-to-day
• Support client follow-ups, marketing efforts, and business-driving initiatives
• Collaborate with team members to ensure smooth shift transitions