Front Desk Administrator

Hilson construction Ltd; Surrey; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive salary based on experience

Paid vacation and personal care leave

Learning and development opportunities

DEI inclusive workplace

Job summary

Hilson Construction Ltd. in Surrey is seeking a confident Front Desk Office Administrator to ensure a polished office experience. You will manage front desk operations, greet visitors and vendors, answer calls, and support daily administrative tasks.

The role emphasizes strong English communication, organization, and professionalism in a growing construction company in the Lower Mainland. Full-time, on-site position with competitive compensation.

Qualifications

• Excellent spoken and written English communication, with professional emails.
• Strong front desk and customer service skills with a welcoming first impression.
• Highly organized and detail-oriented, able to manage calls, visitors, emails, and schedules in a fast-paced office.

Responsibilities

• Welcome visitors, clients, vendors, and employees with a professional front-desk presence.
• Answer, screen, and direct phone calls with clear English communication.
• Respond to emails and inquiries in a polished, accurate manner.
• Schedule meetings and coordinate calendars; support day-to-day office operations.
• Maintain filing systems and administrative records; track documents with accuracy.

Skills

English proficiency

Front desk skills

Customer service

Organization

Communication

Professional appearance

Education

Office Administration diploma/certificate

Tools

Microsoft Office

Outlook

Word

Excel

Job description

At Hilson Construction, we’re proud to be one of the leading construction companies serving the Lower Mainland and Greater Vancouver. With over 30 years of combined industry experience, our team brings deep expertise, proven processes, and a hands‑on approach to every project.

We specialize in general contracting, design-build, and construction management for commercial developments. From concept to completion, we deliver high‑quality builds that reflect our commitment to safety, timeliness, and craftsmanship - all at competitive prices.

What sets Hilson Construction apart is more than just our experience. It’s our established reputation, strong project pipeline, and dedication to a culture of safety, integrity, and innovation. We believe in building not only structures - but lasting relationships with clients, partners, and the communities we serve.

About the Job

We are seeking a confident, professional, and highly organized Front Desk Office Administrator to join our team. In this role, you will be the first point of contact for clients, visitors, vendors, and team members, ensuring every interaction is handled with excellent English communication, warmth, accuracy, and professionalism. You will manage front desk operations, answer and direct calls, greet guests, schedule meetings, maintain office records, and support daily administrative functions. The ideal candidate is well‑spoken, dependable, detail‑oriented, and comfortable communicating clearly in person, by phone, and by email. This position is an excellent opportunity for someone who takes pride in creating a polished office experience while supporting a busy and growing construction company.

Key Responsibilities

• Welcome visitors, clients, vendors, and employees with confidence, professionalism, and a positive front-desk presence.
• Answer, screen, and direct incoming phone calls using clear English communication and excellent telephone etiquette.
• Respond to emails, inquiries, and office communications in a polished, accurate, and professional manner.
• Schedule meetings, coordinate calendars, prepare meeting materials, and support smooth day‑to‑day office operations.
• Maintain an organized reception area, office supplies, filing systems, and administrative records.
• Prepare, scan, file, and track documents with a high level of accuracy and attention to detail.
• Provide administrative support to management and team members, including preparing correspondence, forms, reports, and meeting notes as required.
• Assist with basic invoice tracking, data entry, and document organization when needed.
• Represent the company with confidence, discretion, and a strong customer‑service mindset in all interactions.
• Perform any other administrative duties as assigned.

Knowledge, Abilities and Skills:

• Excellent spoken and written English communication skills, with the ability to speak clearly, write professional emails, and communicate confidently with clients, vendors, and team members.
• Strong front desk and customer service skills, including a professional appearance, positive attitude, and the ability to create a welcoming first impression.
• Highly organized and detail‑oriented, with the ability to manage calls, visitors, emails, schedules, documents, and competing priorities in a fast‑paced office environment.
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint, with the ability to prepare documents, update records, and maintain accurate information.
• Confident, dependable, and professional, with strong judgement, discretion, and the ability to represent the company well at the front desk.

Qualifications and Experience

• Diploma or certificate in Office Administration, Business Administration, or a related field is preferred; equivalent experience will also be considered.
• 1-3 years of experience in a receptionist, front desk, office administrator, or administrative assistant role.
• Strong English communication skills, both written and verbal, with confidence speaking to clients, vendors, and internal team members.
• Experience managing phone calls, emails, scheduling, filing, office supplies, and general administrative support.
• Intermediate proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel.
• Previous experience in construction, trades, property management, or a fast‑paced office environment is an asset.

What We Offer

• Competitive salary based on experience, with opportunities for growth and advancement as we expand.
• Paid vacation and personal care leave to support a healthy work‑life balance.
• Learning and development opportunities, with room to grow your skills and career alongside the company.
• A respectful, inclusive, and diverse workplace, where we embrace Diversity, Equity, and Inclusion (DEI) and foster a collaborative environment that values the unique perspectives of all team members.

Employment Status: Full‑time, permanent

Pay: $22.00-$25.00 per hour, based on experience and qualifications

Working environment: Normal office conditions.

Work Schedule:

• Full‑time hours, typically scheduled Monday to Friday during regular office hours

This is an excellent opportunity for a confident and professional individual who enjoys working with people, communicating clearly, and keeping an office organized. The Front Desk Office Administrator will play an important role in creating a positive first impression for clients and visitors while supporting the daily operations of the office. If you have strong English communication skills, a polished and professional approach, and the ability to stay organized in a busy environment, we would love to hear from you.

We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.