Front Desk

Cactus Club Cafe Richmond Centre; Richmond; On-site; CAD 30,000 - 60,000; Full time

Job summary

Cactus Club Cafe Richmond Centre is hiring for the Host(ess) position, acting as guest experience ambassadors. Ideal candidates are people-oriented with a strong work ethic, eager to create memorable dining experiences. The restaurant emphasizes hospitality excellence and offers training programs to ensure a fun and empowering environment.

Benefits

Flexible scheduling

Discounted shift meals

Specialized training

Business education programs

Team-oriented environment

Qualifications

• Pride in delivering exceptional guest experiences.
• High achiever with a strong work ethic.
• Neat and organized for efficient front desk operations.

Responsibilities

• Welcome guests warmly and hospitably.
• Collaborate with the team to enhance guest experiences.
• Maintain a clean and polished front desk.

Skills

Guest experience

Work ethic

Organizational skills

Hospitality

Job description

Our Front Desk teams are guest experience ambassadors. They are the first and last impression for our guests and are approachable, friendly, kind and hospitable. They work together as a team to provide an exceptional guest experience by welcoming them into our restaurants and setting the tone for their dining experience. Each day will present opportunities to exceed guest expectations, turning ordinary moments into extraordinary memories.

YOU ARE:

-A people person who takes pride in delivering an exceptional guest experience
-A high achiever with a strong work ethic
-Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner
-Neat and organized to ensure the restaurant is polished and the front desk runs efficiently


WE WILL:

-Hold ourselves to the highest standard as a Platinum member of Canada's Best Managed Companies, a Great Place to Work Canada, and one of Canada's Most Admired Corporate Cultures
-Offer flexible scheduling and discounted shift meals
-Ensure hospitality excellence is at the heart of our employee experience through specialized training and empowerment
-Provide an unbeatable business education through carefully crafted development programs including mentorships and Cactus University
-Ensure you work with a FUN team!

Applications are accepted from all individuals. Accommodations are available on request for candidates taking part in every aspect of the selection process.

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Only a Canada Line ride away, the Richmond Centre Cactus Club Cafe is known for its lounge and year round enclosed heated patio, with retractable roof and sliding glass walls. This restaurant also offers guests a menu crafted with fresh, local and sustainable ingredients, designed by Canada’s first Iron Chef America Champion Rob Feenie.