Fresh Foods Cook & Customer Service Pro

Farm Boy; Aurora; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Employee discount

On-the-job training

Community support

Job summary

Farm Boy in Canada is hiring team members to bring our fresh food experience to life. You’ll help by delivering warm customer service, preparing meals, and engaging shoppers at the counter, contributing to the welcoming, high-quality experience our customers know and love.

The role requires a post-secondary program in culinary arts (or equivalent) and up to one year in food-service, plus flexibility to work evenings, weekends, and holidays.

Qualifications

• Post-secondary program with emphasis in culinary arts, plus up to one year of experience in a culinary or food-service environment (or an equivalent combination of education and experience).
• Ability to work independently while taking pride in exceptional quality, attention to detail, and cleanliness standards.
• A collaborative, team-oriented approach supported by strong communication and organizational skills.
• Thrive in a fast-paced, hands-on setting with multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
• Prepare and cook fresh offerings for our hot and cold bar, grill station, and service cases, ensuring quality, presentation, and consistency.
• Package, stock, rotate, and merchandise display counters and shelves, maintaining high product standards and accurate signage.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dishwashing.
• Follow all corporate policies and procedures with particular focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
• Complete designated opening and closing procedures and provide support to fellow Team Members as needed.
• Support the team with additional duties on a periodic basis.

Skills

Customer service

Culinary arts

Food safety

Communication

Teamwork

Education

Post-secondary culinary program

Job description

Farm Boy in Canada is hiring team members to bring our fresh food experience to life. You’ll help by delivering warm customer service, preparing meals, and engaging shoppers at the counter, contributing to the welcoming, high-quality experience our customers know and love.

The role requires a post-secondary program in culinary arts (or equivalent) and up to one year in food-service, plus flexibility to work evenings, weekends, and holidays.