French Bilingual Collections

ABL Careers; Barrie; Hybrid; CAD 26,139 - 37,229; Full time

Benefits offered by this job

Competitive hourly pay

Hybrid work model

Health and Dental Benefits

Supportive team environment

Job summary

A leading recruitment firm is seeking a Bilingual Collections Agent for a hybrid role in Barrie, Ontario. The ideal candidate will be fluent in French and English and have at least two years of experience in the banking industry, particularly in collections or accounts receivable. This permanent, full-time position offers competitive hourly pay of $23, along with health and dental benefits, and opportunities for professional growth while working in a supportive team environment.

Qualifications

• Fluency in both French and English (spoken and written).
• At least 2 years of banking industry experience.
• Collections or Accounts Receivable experience is a must.

Responsibilities

• Connect with customers by phone, email, and written correspondence to resolve outstanding balances.
• Use French and English skills when interacting with customers and teams.
• Set up realistic and compliant payment arrangements.
• Document account details accurately.

Skills

Bilingual (French/English)

Communication skills

Negotiation skills

Customer service mindset

Tools

Collections tools

Standard computer applications

Job description

We have an upcoming bilingual (French/English) Collections Agent hybrid role based in Barrie.

Positions are also available in London.

This is a great opportunity if you enjoy helping customers find solutions, working in a structured environment, and being part of a company that values teamwork and professionalism.

Join a company that has been in business for 70 years and continues to innovate within their industry! This is a permanent, full time position with opportunities for growth.

We offer:

• Competitive hourly pay at $23/hour
• Hybrid work model for better work-life balance
• Supportive team environment with clear processes
• Opportunity to apply your bilingual skills every day
• Health and Dental Benefits

Responsibilities:

• Connect with customers by phone, email, and written correspondence to discuss and resolve outstanding balances
• Use your French and English language skills daily when speaking with customers and working with internal teams
• Work with customers to set up realistic and compliant payment arrangements
• Keep account details up to date by accurately documenting interactions and actions taken

Requirements:

• Fluency in both French and English (spoken and written)
• At least 2 years of banking industry experience
• Collections or Accounts Receivable experience is a must
• Strong communication and negotiation skills, with a customer-first mindset
• Comfort using collections tools, systems, and standard computer applications

APPLY NOW! Please respond to this posting with a copy of your resume.

After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.