Freight & Logistics Sales Manager

Falco Logistics; Toronto; Vor Ort; CAD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Dental care

Life insurance

Paid time off

Vision care

Zusammenfassung

Falco Logistics Inc. in Toronto is seeking an experienced Sales Team Manager to lead and develop a team of National Account Managers responsible for strategic growth across North America.

You will drive revenue, optimize profitability, and ensure alignment between sales, operations, and carrier partners. The role demands 7+ years in sales or freight/logistics, 2+ years of leadership, a proven track record of revenue growth, and strong negotiation, CRM (HubSpot), and Excel skills.

Qualifikationen

• 7+ years of experience in sales, account management, freight brokerage, or logistics.
• 2+ years of experience leading sales teams.
• Proven track record of revenue growth and sales targets.
• Strong knowledge of freight brokerage, transportation logistics, supply chain solutions, and North American freight markets.
• Experience managing strategic, enterprise-level, or national customer relationships.
• Demonstrated ability to lead through change, develop talent, and build high-performing teams.
• Strong commercial acumen with experience in pricing strategy, contract negotiations, and customer retention.
• Excellent communication, stakeholder management, coaching, and leadership skills.
• Advanced proficiency with CRM platforms (HubSpot preferred), Microsoft Excel, and performance reporting tools.

Aufgaben

• Lead and develop national account teams to hit revenue, margin, and customer growth objectives.
• Drive pipeline development, new business acquisition, and expansion opportunities across strategic segments.
• Establish sales priorities, account strategies, and performance expectations aligned with business goals.
• Provide direction and support on strategic account planning, customer retention, and portfolio growth initiatives.
• Build and strengthen executive-level customer relationships for long-term partnerships.
• Support resolution of complex customer issues and act as escalation point when required.
• Oversee pricing strategies, contract negotiations, and major RFP/RFQ opportunities.
• Analyze market trends, customer needs, and competitive activity to identify growth opportunities.
• Partner with leadership to develop and execute commercial strategies that drive profitable growth.
• Collaborate with Operations, Carrier Relations, Dispatch, and Customer Success to deliver an exceptional customer experience.
• Ensure commercial commitments align with operational capabilities and service standards.
• Champion continuous improvement initiatives that enhance performance, efficiency, and customer satisfaction.
• Coach, mentor, and develop team members through regular feedback, performance management, and career development planning.
• Support recruitment, onboarding, and workforce planning activities in partnership with leadership.
• Foster a high-performing, collaborative, and accountable sales culture.
• Monitor team performance against revenue, profitability, retention, and activity KPIs.
• Maintain accurate forecasts, pipeline visibility, and CRM data integrity across the team.
• Provide business insights and performance reporting to support decision-making and growth planning.

Kenntnisse

Sales leadership

Account management

Freight brokerage

Transportation logistics

Strategic account management

CRM proficiency

Pricing strategy

Contract negotiations

Leadership

Communication

Tools

HubSpot

Microsoft Excel

Jobbeschreibung

Falco Logistics is a Toronto-based freight brokerage providing efficient, technology-driven transportation solutions across North America. We work with customers and carriers to deliver seamless, transparent, and dependable logistics services. Our operations team thrives in a fast-paced environment where accuracy, communication, and problem-solving are essential.

Summary

Ready to take ownership and grow with a fast‑moving logistics brokerage team?
We are seeking an experienced Sales Team Manager to lead, coach, and develop a team of National Account Managers and Senior National Account Managers responsible for strategic customer growth across North America. This role drives sales performance, revenue growth, account retention, and new business development while ensuring alignment between sales, operations, and carrier partners. The Sales Team Manager will be responsible for executing sales strategy, building team capability, and delivering sustainable, profitable growth.

Key Responsibilities

1. Sales Growth & Revenue Growth

• Lead and develop a team of National Account Managers and Senior National Account Managers to achieve revenue, margin, and customer growth objectives.
• Drive pipeline development, new business acquisition, and expansion opportunities across strategic customer segments.
• Establish sales priorities, account strategies, and performance expectations aligned with business goals.

2. Strategic Account Management & Portfolio Growth

• Provide direction and support on strategic account planning, customer retention, and portfolio growth initiatives.
• Build and strengthen executive-level customer relationships to support long-term partnerships.
• Support the resolution of complex customer issues and act as an escalation point when required.

3. Commercial Leadership & Market Strategy

• Oversee pricing strategies, contract negotiations, and major RFP/RFQ opportunities.
• Analyze market trends, customer needs, and competitive activity to identify growth opportunities and mitigate risks.
• Partner with leadership to develop and execute commercial strategies that drive profitable growth.

4. Cross-Functional Leadership

• Collaborate with Operations, Carrier Relations, Dispatch, and Customer Success teams to deliver an exceptional customer experience.
• Ensure commercial commitments align with operational capabilities and service standards.
• Champion continuous improvement initiatives that enhance performance, efficiency, and customer satisfaction.

5. People Leadership & Coaching

• Coach, mentor, and develop team members through regular feedback, performance management, and career development planning.
• Support recruitment, onboarding, and workforce planning activities in partnership with leadership.
• Foster a high-performing, collaborative, and accountable sales culture.

6. Sales Reporting, Forecasting & CRM Excellence

• Monitor team performance against revenue, profitability, retention, and activity KPIs.
• Maintain accurate forecasts, pipeline visibility, and CRM data integrity across the team.
• Provide business insights and performance reporting to support decision-making and growth planning.

Qualifications

• 7+ years of experience in sales, account management, freight brokerage, transportation, or logistics.
• 2+ years of experience leading, coaching, or mentoring sales teams.
• Proven track record of consistently achieving revenue growth and sales targets.
• Strong knowledge of freight brokerage, transportation logistics, supply chain solutions, and North American freight markets.
• Experience managing strategic, enterprise-level, or national customer relationships.
• Demonstrated ability to lead through change, develop talent, and build high-performing teams.
• Strong commercial acumen with experience in pricing strategy, contract negotiations, and customer retention.
• Excellent communication, stakeholder management, coaching, and leadership skills.
• Advanced proficiency with CRM platforms (HubSpot preferred), Microsoft Excel, and performance reporting tools.

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Ability to commute/relocate:

• North York, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• B2B sales: 5 years (required)

Work Location: In person