Freight Broker-Operations CSR

WHITE STAR LOGISTICS INC; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Opportunities for advancement

Team atmosphere

Competitive compensation package

Inclusive culture

Job summary

WHITE STAR LOGISTICS INC is seeking a Freight Broker-Operations CSR in Hamilton, Ontario. This role involves load tracking, communication with customers, scheduling deliveries, and data entry into the Transportation Management System.

Ideal candidates will possess strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment. The company promotes a culture of advancement and inclusivity, offering competitive compensation packages and opportunities for growth.

Responsibilities

• Load entering, tracking loads, scanning/documents.
• Communicating with customers and vendors.
• Scheduling delivery and pick-up appointments.
• Dispatching loads and tracking product movement.
• Data entry into the Transportation Management System.
• Participating in Operations projects as assigned.

Skills

High attention to detail

Strong oral and written communication skills

Computer skills including MS Office suite

Ability to problem-solve independently

Ability to work within a fast-paced environment

Reliable and responsive

Well organized and efficient

Professional conduct with partners

High energy individual with a positive attitude

Great team player

Coachable and receptive to feedback

High level of Intellectual curiosity

Education

High School degree or equivalent

Job description

Future Opening: Freight Broker-Operations CSR

The Freight Broker-Operations CSR associate who works with the White Star Logistics team will be responsible for a variety of duties including but not limited to:

Load entering, tracking loads, scanning / documenting, consistently communicating with the customers and vendors, scheduling the delivery and pick-up appointments, dispatching the loads, and tracking the movement of the product from pick-up to delivery. The person in this role is responsible for data entry into the company’s Transportation Management System and timely email communication. This associate may also be assigned to Operations projects as required.

This office location is in Hamilton, NJ, and will report directly to a Team Lead. This person needs to have strong attention to detail and follow-through, be highly responsive, and have a professional demeanor.

Skills / Qualifications / Requirements

• High attention to detail
• Strong oral and written communication skills
• Computer skills including MS Office suite and ability to navigate on the web
• Ability to problem-solve independently
• Ability to work within a fast-paced environment
• Reliable and responsive
• Well organized and efficient
• High School degree or equivalent
• Professional conduct with all our business partners at all times
• High energy individual with a positive, can-do attitude
• Self-starter / motivated
• Great team player
• Coachable and receptive to feedback
• High level of Intellectual curiosity

Preferred but not required

• Knowledge of the transportation industry
• Prior experience in the transportation industry

See yourself as a part of the winning team

White Star Logistics is a high-energy, third-party logistics provider (3PL) currently experiencing rapid growth, servicing the US and Canada. We optimize supply chains spanning thousands of miles by coordinating multiple modes of transportation.

Understanding our customers and providers needs is the core of our business and the reason for our teams success.

Everything you need for a sucessful career

White Star Logistics offers a team atmosphere, opportunities for advancement, and a culture of positive mindset for exceptional results.

WSL Experience

Promotion opportunities for top performers

Structured career plan

Competitive compensation package

Diverse, motivating, inclusive and entrepreneurial culture