Franchise Development Manager

MTY Food Group; Richmond Hill; Hybrid; CAD 85,000 - 110,000; Full time

Benefits offered by this job

3 weeks of vacation

5 days of flexible leave

$2000 reimbursement for certifications

Half-day Fridays year-round

Health and dental plans

Employee assistance program

Profit-sharing plan

Monthly recognition awards

Company social events

Casual dress code

Free parking

Job summary

A leading franchise company is seeking a Manager of Franchise Development in Richmond Hill, Ontario. In this role, you will drive growth through strategic franchising initiatives across Central Canada. Your responsibilities include managing franchise sales processes from lead generation to onboarding, fostering relationships with prospective franchisees, and attending industry events. Candidates should have a Bachelor's degree in business, excellent communication skills, and proven success in franchise sales, particularly in the food service sector.

Qualifications

• Proven success in franchise sales, ideally in food service.
• Willingness to travel across Canada for events.
• Flexible availability for evening and weekend meetings.

Responsibilities

• Oversee the franchise sales process from lead to onboarding.
• Manage lead flow in the SAP CRM system.
• Attend tradeshows and present MTY Group brands.

Skills

Interpersonal skills

Project management

Communication abilities

Presentation skills

Detail-oriented

CRM management

Education

Bachelor’s degree in business or Marketing

Tools

Microsoft Office

SAP CRM

Job description

Are you ready for a new challenge? Let's roll your career with MTY! A delicious future awaits you! #Letsroll #Tastyfuture

The MTY Group is a family whose heart beats to the rhythm of its brands and its employees.

Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.

Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences.

MTY offers its employees dynamic, unique and valuable professional experience.

As the Manager of Franchise Development at MTY Group, you will be a key driver in growing our restaurant brands through strategic franchising initiatives across Central Canada. Based out of our Richmond Hill office, you will oversee the entire franchise sales process—from lead generation to successful onboarding—across one or more MTY Group brands.

Your primary mission is to identify and qualify prospective franchisees, guide them through the decision‑making process, and ensure a seamless transition into the MTY Group network. This role requires a proactive, relationship‑focused professional who thrives in a fast‑paced, results‑driven environment.

• 3 weeks of vacation
• 5 days of flexible leave
• $2000 reimbursement for professional certifications and continuing education requirements
• Half-day Fridays year‑round
• Company health and dental plans, with an additional $300 personal wellness expense account
• Employee assistance program with access to mental health, legal, and financial counseling services
• Employee profit‑sharing plan with employer contribution
• Monthly company‑wide recognition awards
• Company social events, including webinars, town halls, and team activities
• Casual dress code
• Free parking at the office

Key Responsibilities

• Represent MTY Group with professionalism while working in a hybrid model from our Richmond Hill office.
• Manage and update lead flow in the SAP CRM system, ensuring timely and accurate data entry.
• Build and maintain strong relationships with prospective franchisees and existing partners.
• Track and report candidate progress from initial inquiry to qualification and conversion.
• Guide qualified candidates through meetings, seminars, and brand presentations.
• Collaborate with the real estate team or external consultants to secure approved sites for franchise locations.
• Attend franchise and industry tradeshows nationwide (including weekends), presenting MTY Group brands and engaging with potential franchisees.
• Identify qualified candidates for both corporate and franchise‑owned stores as needed.
• Stay informed on Canadian franchise disclosure laws and compliance requirements.
• Maintain up‑to‑date knowledge of MTY Group brands, financial data, and market trends.
• Prepare and update performance reports (target vs. actual) and provide timely updates to leadership.

Qualifications

• Bachelor’s degree in business, Marketing, or equivalent experience in business sales.
• Proven success in franchise sales, ideally within the food service sector and established franchise systems.
• Strong interpersonal and relationship‑building skills, with exceptional communication abilities (verbal and written).
• Skilled in project management and highly detail oriented.
• Excellent presentation skills to effectively communicate business opportunities.
• Willingness to travel across Canada for multi‑day trips and attend weekend events.
• Flexible availability for occasional evening and weekend meetings with candidates.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

If you share our values, Excellence, Dedication, and Innovation and are passionate about driving growth through franchising, we invite you to join our dynamic team.

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