Forklift Field Service Technician

ALTG; Montreal (administrative region); On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Company van provided

Fuel card and cell phone

Technical training programs

Long term disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

Pension plan

Dental and Vision care

Employee Stock Purchase Plan

Uniforms provided

Job summary

Alta Equipment Group is seeking a Forklift Field Service Technician / Mechanic in the Dorval, QC area. This full-time daytime role pays hourly and requires working Monday to Friday with a company vehicle provided for on-site and client visits.

You will perform preventive maintenance, diagnose and repair forklifts and related equipment, and maintain accurate service records while delivering excellent customer service.

Qualifications

• French language is mandatory (written and spoken).
• Minimum two years of mechanical repair experience in forklifts, autos, diesels, agricultural or heavy equipment.
• Must own personal tools.
• Clean driving record and valid driver's license to operate company vehicle.
• Strong interpersonal skills and customer service mindset.
• Basic computer skills, including daily use of a laptop.
• Ability to enter and update work orders in computerized systems.
• Comfort with web-based systems, email, and standard office tools.

Responsibilities

• Perform preventative maintenance on customer forklifts and material handling equipment.
• Diagnose and repair various forms of customer equipment.
• Complete repairs timely, efficiently, and professionally.
• Provide exceptional customer service and work autonomously.
• Update work orders and track labor time using digital tools.
• Follow digital workflows and maintain electronic service records.

Skills

French

Two years mechanical repair experience

Own tools

Clean driving record

Interpersonal skills

Basic computer proficiency

Work order updates

Ability to use web-based systems

Tools

Tools for field service

Job description

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Manufacturer technical training programs
• Long term Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Company Pension Plan
• Dental and Vision care
• Employee Stock Purchase Plan
• Company uniforms provided

Alta Material Handling is currently looking for a full-timeForklift Field Service Technician / Mechanicreporting to our Dorval, QC branch. This position is day shift Monday to Friday, and hourly (no flat rate!). The primary responsibilities of the position consist of, but are not limited to:

Responsibilities:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient, and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Accurately complete and submit all required paperwork and electronic documentation, including updating work orders in company systems
• Track work-in-process (WIP), labor time, and job status using digital tools
• Follow company digital workflows and maintain accurate electronic service records
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a technician. Also, company uniforms are provided!

Qualifications:

• Fluent in French - written and spoken (mandatory)
• Two years of previous mechanical repair experience in forklift, auto, diesel, agricultural or heavy equipment repair experience
• Previous field experience is highly preferable
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Interpersonal skills
• Basic computer proficiency, including daily use of a laptop
• Ability to enter and update work orders in a computerized system
• Comfortable using web-based systems, email, and standard office tools
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb, or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift to 10 pounds; Frequently will lift 11 to 25 pounds.
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Culture is Job #1.

Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life.

If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

What we look for:

At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please [e-mail] immediately.