Food Services Manager

RiseMe; Sherwood Park; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Safe, inclusive workplace

Competitive compensation and benefits

Leadership development and career grow

Warm, welcoming culture and mission to

Job summary

Chartwell is seeking a Food Service Manager to lead a dedicated team in delivering high-quality meals and service for residents. You will oversee operations, menu planning, staff management, and ensure compliance with food safety standards.

The role requires supervisory experience in food service, strong leadership, and budgeting skills, with a focus on resident satisfaction and collaborative partnerships with suppliers.

Qualifications

• Experience supervising food service in senior housing, healthcare, or hospitality.
• Strong leadership, communication, and conflict resolution skills.
• Knowledge of budgeting, purchasing, and scheduling processes.

Responsibilities

• Lead planning and execution of daily and special menus meeting dietary needs.
• Foster relationships with residents and families to enhance satisfaction.
• Supervise and develop food services staff including hiring and training.
• Prepare and manage departmental budgets, monitor costs.
• Ensure compliance with Chartwell policies and health regulations.
• Collaborate with suppliers to maintain high standards of service.
• Serve as a key management team member and participate in strategic decisions.
• Rotate as Manager on Duty for weekend coverage.

Skills

Leadership

Budgeting

Staff development

Food safety

Customer service

Menu planning

Scheduling

Communication

Education

Post-secondary diploma in Food & Beverage Management

Chef qualifications

Food Service Supervisor certification

Tools

Microsoft Word

Excel

Job description

The Opportunity

Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Managerat Chartwell, you will lead a dedicated team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for overseeing food services operations, menu planning, team management, and compliance with food safety standards—all to ensure our residents enjoy every meal in a warm and welcoming environment.

What You’ll Do

• Lead the planning and execution of daily and special event menus that meet individual dietary needs
• Foster strong relationships with residents and families to enhance satisfaction and resolve concerns
• Supervise and develop food services staff, including hiring, training, and performance management
• Prepare and manage departmental budgets, optimize purchasing, and monitor food and labour costs
• Ensure compliance with Chartwell’s policies and relevant provincial and health regulations
• Collaborate with suppliers and corporate partners to maintain high standards of food service
• Serve as a key member of the management team, contributing to strategic decisions and operational success
• Rotate as the Manager on Duty for weekend coverage as needed

What You’ll Bring

• Minimum two years of supervisory experience in food service (retirement, healthcare, or hospitality)
• At least one year of front-of-house and customer service experience
• Post-secondary diploma in Food & Beverage Management or equivalent; chef qualifications and Food Service Supervisor certification preferred
• Strong leadership, communication, and conflict resolution skills
• Highly organized with strong time management abilities
• Experience with budgeting, purchasing, and scheduling
• Computer literate, including Microsoft Word and Excel
• Knowledge of food safety regulations, special diets, and local suppliers is an asset
• Familiarity with the local community and supplier networks is beneficial
• Valid Driver’s License, or reliable means of transportation

What We Offer

• A safe, inclusive workplace where you’re supported and appreciated
• Competitive compensation and benefits
• Opportunities for leadership development and career growth
• A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

• Ability to work flexible hours including some evenings and weekends
• Must be prepared to respond to emergency situations
• Some local travel may be required
• Comfort using AI and other digital platform systems and tools to support daily work
• Clear Criminal Background Check, VSS and TB Test where required

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.