food services manager

Korean Air; Ottawa; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Supervisor to oversee daily operations in a fast-paced environment. This role involves managing staff, ensuring compliance with regulations, and delivering exceptional customer service. The ideal candidate will have strong leadership skills and a passion for optimizing operational efficiency. Join a dynamic team where your contributions will directly impact the success of daily operations and customer satisfaction. If you thrive in a bustling atmosphere and enjoy managing diverse tasks, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in a supervisory role.
• Strong skills in staff management and customer service.

Responsibilities

• Evaluate daily operations and monitor staff performance.
• Recruit and train staff while managing schedules.
• Ensure compliance with health and safety regulations.

Skills

Staff Management

Customer Service

Operational Planning

Performance Evaluation

Inventory Management

Event Management

Education

No degree, certificate or diploma

Job description

Overview

Languages

English

Education

• No degree, certificate or diploma
  
  

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
  
  

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events
  
  

Supervision

• 5-10 people
  
  

Additional information

Transportation/travel information

• Public transportation is available
  
  

Work conditions and physical capabilities

• Fast-paced environment
• Repetitive tasks
• Standing for extended periods