food services manager

Norwich Deli&Bakery; Norwich; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading deli and bakery in Ontario seeks a qualified operations manager to oversee daily functions. This role includes developing budgets, staff management, ensuring compliance with health regulations, and enhancing customer service experiences. With a focus on client relations and operational efficiency, the ideal candidate will be organized, flexible, and a proactive team player.

Qualifications

• 2 to less than 3 years experience in operations management.
• Fast-paced, physically demanding work environment.
• Legally able to work in Canada.

Responsibilities

• Develop budget to determine cost of food, ingredients, alcohol, and supplies.
• Monitor staff performance and organize daily operations.
• Ensure health and safety regulations are followed.

Skills

Client focus

Organized

Team player

Flexibility

Ability to multitask

Education

Non-university certificate or diploma (1-2 years)

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Certificates, licences, memberships, and courses

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Experience

• 2 years to less than 3 years