Food Service Supervisor: Elevate Guest Experience & Safety

Compass Group Canada; Hammonds Plains; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Health Benefits

Mental Health & Wellness

Employee Assistance Program

Job summary

Compass Group Canada is seeking a Food Service Supervisor in Hammonds Plains, NS to support the Manager on duty by coordinating activities of associates in the food service department while upholding top-tier customer service.

You will assist Shift Managers, supervise menu production, schedule staff, hire and train employees, and monitor inventories, sales, and costs. Commitment to safety and quality standards is essential.

Qualifications

• At least one year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Skills

Supervisory skills

Customer service excellence

Communication skills

Microsoft Office

Team leadership

Unionized environment experience

Education

FoodSafe Level 1 Certification

Job description

Compass Group Canada is seeking a Food Service Supervisor in Hammonds Plains, NS to support the Manager on duty by coordinating activities of associates in the food service department while upholding top-tier customer service.

You will assist Shift Managers, supervise menu production, schedule staff, hire and train employees, and monitor inventories, sales, and costs. Commitment to safety and quality standards is essential.