food service supervisor

Tim Hortons; Whitecourt; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop is seeking a dedicated Food Service Supervisor to oversee daily operations. The role involves training staff, ensuring high-quality service, and maintaining records. Ideal candidates will possess a high school diploma and relevant supervisory experience in a restaurant setting.

Qualifications

• 1-2 years of experience in food service supervision.
• Strong leadership and training skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Ensure food and service meet quality control standards.
• Address customer complaints.

Skills

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Team player
• Recognized employer
• Work Term : Permanent
• Hours : 30 to 40 hours per week

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