food service supervisor

D'oro Gelato e Caffè; Vancouver; On-site; CAD 42,000 - 56,000; Full time

Job summary

D'oro Gelato e Caffè is seeking a team supervisor to oversee daily operations at the Vancouver location. You will train staff, ensure sanitation, and maintain safety and quality standards to deliver excellent customer service.

The role involves managing small teams, handling customer concerns, and assisting with stock and maintenance tasks at the on-site shop.

Qualifications

• Minimum secondary education completed.
• Experience in food service or hospitality preferred.
• Ability to train and supervise staff.

Responsibilities

• Train staff in duties, sanitation and safety.
• Ensure food and service meet quality standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Clean and maintain equipment.
• Perform light cleaning duties.

Skills

Staff training

Quality control

Customer service

Sanitation

Education

High school diploma

Tools

POS system

Job description

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Clean and maintain equipment
• Light cleaning duties

Supervision

• 1 to 2 people