Food Service Supervisor

Chartwells K-12; Toronto; On-site; CAD 42,000 - 56,000; Full time

Job summary

Chartwells K-12 in Toronto is seeking a Food Service Supervisor to assist the Manager on duty with coordinating associates in the food service department, while maintaining high standards of customer service.

You will supervise multiple food service units, supervise production, schedule staff, hire and train employees, and track inventories, sales, and food costs.

A strong health and safety background, HACCP knowledge, and the ability to lead staff in a unionized environment are valued.

Qualifications

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent communication skills (written and verbal).

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise production of menu items, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track inventories, sales, labour and food cost.
• Coordinate frequent workplace inspections and WHMIS training of staff.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Food service management

Health and safety

Catering knowledge

Supervisory skills

Union experience (asset)

Communication skills

Job description

Description

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

Think you have what it takes to be ourFood Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent communication skills (written and verbal).