Food Service Supervisor

Compass Canada; Toronto; On-site; CAD 42,000 - 56,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. is seeking a candidate to assist the Shift Managers in supervising multiple food service units and to ensure smooth operation of daily tasks in a fast-paced environment.

The role involves scheduling staff, hiring and training employees, resolving labour issues, and producing weekly reports on inventories, sales, and costs. You will also ensure strict adherence to QA, OHSA, WHMIS, HACCP standards and maintain a clean, safe work area.

Qualifications

• Direct supervisory responsibilities in a multi-unit food service setting.
• Excellent communication and staff training skills.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Schedule staff working hours, hire and train employees.
• Learn from and assist to resolve labour relation issues, track inventories and cost reports.
• Communicate positively to cafe patrons and address their issues promptly.
• Ensure compliance with Quality Assurance, Health and Safety, WHMIS and HACCP standards.
• Coordinate inspections and WHMIS training; report incidents to head office.
• Maintain dishwashing and kitchen areas; support food prep as needed.

Job description

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
• Solid catering and event planning experience.
• Food preparation and cooking as needed.
• Ability to work both independently and in team setting as required.
• Previous food service experience in hotel, restaurant, or fast food is considered an asset.
• Physical ability to carry out the duties of the position. Minor heavy lifting may be involved (up to 40 lb.)
• Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
• Excellent verbal and written communication and interpersonal skills.
• Manage time and resources to ensure that work is completed efficiently.
• Superior attention to detail. Ability to establish and maintain good working relationships and work cooperatively with team members.
• Able to work in a fast-paced environment with changing work priorities Proficient with Microsoft Office, specifically Word and Excel.
• Maintain a clean and safe work area, adhering to food safety and health standards
• Prioritize and delegate tasks in kitchen layout and prep
• Advise management of purchasing requirements with a focus on minimizing waste and avoiding product shortage
• Wash, rinse, sanitize, and organize dishes, utensils, and kitchen equipment.
• Maintain the cleanliness and organization of the dishwashing area and surrounding workplace areas.