food service supervisor

Tim Horton's; Thornbury; On-site; CAD 32,000 - 48,000; Full time

Job summary

An established industry player in the coffee shop sector is seeking a dedicated supervisor to lead a team in a fast-paced environment. This role involves overseeing food preparation, training staff, and ensuring that quality standards are met. If you thrive under pressure and have a passion for customer service, this opportunity offers a chance to make a significant impact in a dynamic workplace. Join a team that values efficiency and interpersonal skills, and help create an enjoyable experience for customers while supporting newcomers and youth in the community.

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Ensure food quality and service meet standards.
• Maintain records of stock, repairs, and sales.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Coffee shop
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative

Experience

• 1 year to less than 2 years

Support for Newcomers and Refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for Youths

• Offers on-the-job training tailored to youth
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations