food service supervisor

Royal Majesty Espresso Bar Bakery; The Blue Mountains; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop and bakery is seeking a Food Service Supervisor to oversee staff and ensure quality standards are met. The ideal candidate will have experience in food service, strong interpersonal skills, and the ability to work in a fast-paced environment. Responsibilities include supervising food preparation, addressing customer concerns, and maintaining records. Join a dynamic team in a thriving establishment in The Blue Mountains.

Benefits

Gratuities

Qualifications

• 2 years to less than 3 years of experience required.
• Secondary school graduation certificate mandatory.
• Certificates in food handling and service are necessary.

Responsibilities

• Supervise and co-ordinate activities of staff in food preparation.
• Ensure food and service meet quality control standards.
• Establish work schedules and maintain records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Smart Serve

Safe Food Handling certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Coffee shop
• Bakery
  
  

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules
  
  

Supervision

• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility
  
  

Credentials

Certificates, licences, memberships, and courses

• Smart Serve
• Safe Food Handling certificate
  
  

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Physically demanding
• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
  
  

Benefits

Financial benefits

• Gratuities