- Secondary (high) school graduation certificate
Work setting
- Coffee shop
- On-site customer service
Tasks
- Establish methods to meet work schedules
- Requisition food and kitchen supplies
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Supervision
- 5-10 people
- Food and beverage servers
- Kitchen and food service helpers
- 16-20 people
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
Personal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Team player
- Initiative
Experience
- 1 year to less than 2 years
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Applying to food service supervisor @ Tim Hortons
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