food service supervisor

Tim Hortons; Port Coquitlam; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated supervisor to oversee daily operations in a busy coffee shop environment. The ideal candidate will have experience in managing staff, ensuring quality control, and maintaining high standards of customer service. This role demands strong interpersonal skills and the ability to thrive in a fast-paced setting. Join a team that values flexibility and teamwork while making a positive impact on customer experiences. If you're ready to take on a rewarding challenge in the food industry, this opportunity is for you!

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Ability to supervise and train staff effectively.

Responsibilities

• Supervise and coordinate food preparation and service activities.
• Train staff in job duties and ensure quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Job description

Experience: 1 year to less than 2 years

Work setting:

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks:

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Supervision:

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player