food service supervisor

McDonald's Restaurants; Niagara Falls; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee shop seeks a Supervisor with 1-2 years of experience to oversee food preparation staff. This permanent role requires a high school diploma and involves training staff, scheduling shifts, and addressing customer concerns in a fast-paced environment.

Qualifications

• 1-2 years experience in food service supervision.
• Ability to address customer complaints effectively.
• Skills in staff training and work scheduling.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Train staff in job duties, sanitation, and safety procedures.
• Maintain records of stock, repairs, and sales.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years

Work setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative
• Work Term : Permanent
• Hours : 35 to 40 hours per week

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