food service supervisor

Tim Hortons; Mississauga; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading company is seeking a Food Service Supervisor in Mississauga responsible for overseeing staff, ensuring food quality, and managing customer feedback. This role requires a proactive individual with supervisory experience in a fast-paced environment and good interpersonal skills. Join a dynamic team and help maintain high service standards.

Qualifications

• 1-2 years of experience in food service supervision.
• Ability to work in a fast-paced environment and under pressure.
• Experience in training staff and maintaining records.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Ensure food and service meet quality control standards.
• Address customer complaints and maintain service records.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Job description

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

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Applying to food service supervisor @ Tim Hortons

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