food service supervisor

Harvey's; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the food service sector is looking for a dedicated supervisor to lead a team in a fast-paced environment. This role involves overseeing food preparation, training staff, and ensuring customer satisfaction while maintaining high-quality standards. The ideal candidate will thrive under pressure, demonstrate excellent communication skills, and be a dependable team player. If you are passionate about providing exceptional service and enjoy working in a dynamic setting, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a food service environment.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Supervise and coordinate activities of food service staff.
• Train staff in job duties and safety procedures.
• Address customer complaints and maintain quality standards.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work setting: On site - Work must be completed at the physical location. There is no option to work remotely.

• Food service establishment
• Coffee shop
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• Food service counter attendants and food preparers

Additional Information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition.
• Support for youths: Offers mentorship, coaching and/or networking opportunities for youth.
• Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations; Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.