food service supervisor

Wendy's; Kelowna; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Health care plan

Job summary

Wendy's in Kelowna, BC is seeking a Restaurant Supervisor to oversee daily kitchen and dining room operations on site. You will plan schedules and monitor quality and safety.

The role requires 1 year to less than 2 years of experience in food service and a secondary school diploma or equivalent. You will train staff, handle customer concerns, and manage inventories and reports.

Qualifications

• High school diploma or equivalent experience.
• 1 year to less than 2 years of experience in food service.
• On-site work at a Canadian restaurant.
• Strong communication and customer service skills.
• Ability to supervise and train staff.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Skills

Customer service

Staff supervision

Communication

Team player

Education

Secondary school diploma

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth