food service supervisor

Pizza Hut - Binbrook; Hamilton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading restaurant is seeking a Food Service Supervisor in Binbrook, Ontario. The ideal candidate will oversee food preparation staff, ensure quality service, and maintain stock records in a fast-paced environment. Applicants must possess a secondary school diploma and demonstrate strong supervisory and customer service skills.

Qualifications

• Secondary school graduation certificate required.
• Experience supervising food service staff is preferred.
• Strong customer service and complaint resolution skills valuable.

Responsibilities

• Supervise and coordinate food preparation and service staff activities.
• Address customer complaints and maintain food quality standards.
• Prepare reports and manage stock records.

Skills

Supervising staff

Quality control

Customer service

Training staff

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Willing to relocate
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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