Food Service Supervisor

Ontario Trillium Foundation; Enderby; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tim Hortons in Enderby, BC is seeking a supervisor to lead daily restaurant operations during shifts, schedule staff, train new team members, and ensure high-quality guest service with a positive, friendly attitude.

You will lead by example, respond quickly to issues on the floor, coordinate coverage during busy periods, monitor safety and cleanliness, and report performance to management, while encouraging respect and a welcoming atmosphere for guests and teammates.

Qualifications

• Supervisory experience in fast-paced environments.
• Ability to schedule staff effectively and manage shifts.
• Demonstrated leadership and team motivation.
• Strong guest service and communication skills.

Responsibilities

• Schedule staff and assign duties, providing clear direction.
• Lead by example and treat all team members and guests with respect.
• Provide ongoing training to improve operations.
• React quickly to issues during shifts to maintain service levels.
• Report performance to restaurant leadership and collaborate on improvements.
• Encourage a positive and energetic work environment.
• Ensure adequate coverage and rotate roles during peak times.

Skills

Supervisory experience

Staff scheduling

Team leadership

Customer service

Job description

5655 British Columbia 97A, Enderby, BC, V0E 1V0

Description

Requirements

Previous supervisory experience (minimum 1 year) in fast food services industry

Schedules staff and assigns duties and provides ongoing, specific direction to team members

Leads by example and demonstrates the importance of treating every team member and guest with respect

Provides on-going and consistent training that positively impacts the overall operations

Reacts immediately to issues requiring attention during the shift

Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)

Encourages an exciting and fun work environment while motivating team members to meet goals

Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.