Food Service Supervisor

Compass Group Canada; Eastern Ontario; On-site; CAD 42,000 - 64,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Supervisor to support multiple food service units, supervise production, staff scheduling, and training. You will assist managers and hire and develop associates while upholding safety and quality standards.

You’ll communicate with cafe patrons, ensure compliance with HACCP, WHMIS and OHSA, and help track inventories, sales, labour and food costs. Union experience is a plus, as is strong leadership and customer service.

Qualifications

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure HACCP standards are followed in the food preparation process.

Skills

Supervisory skills

Customer service

Communication skills

Health and safety knowledge

Knowledge of food service catering

Employee relations

Tools

Microsoft Office

Job description

CSNM - is mandatory

Now, if you were to come on board as one of ourFood Service Supervisors, we’d ask you to do the following for us:

• Assist the Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Think you have what it takes to be ourFood Service Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• At least one year of strong operation food industry management experience.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to motivate and lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.