Food Runner - Expo

Post Hotel & Spa; Lake Louise; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Subsidized staff accommodation in Lake

2 complimentary hot meals per day on‑d

Discount on food and beverages at The

Complimentary stays at CRMR sister pos

Staff rates at all CRMR properties

Employee Benefits Program

Relais & Châteaux employee stay progr

Staff events and recognition programs

Growth and advancement within CRMR

Annual wage and performance review

Job summary

The Post Hotel & Spa in Lake Louise, part of CRMR, seeks a Food Runner/Expo to support servers, set up dining areas, and ensure guest satisfaction in a fast-paced setting.

ProServe certification is required. You’ll work closely with a dynamic team, handle mise en place, and assist with banquets and routine service while contributing to exceptional guest experiences in a stunning mountain environment.

Qualifications

• Previous experience in a fast-paced restaurant environment preferred.
• Substantial knowledge of food safety and handling procedures.
• Ability to stand for long periods and lift up to 30 lbs.
• Excellent communication and interpersonal skills.
• Strong attention to detail and multitasking ability.
• Ability to work under pressure and maintain a positive attitude.
• Flexibility to work all shifts, including breakfast and lunch.
• ProServe certification is required.

Responsibilities

• Assist servers with running food to tables promptly and accurately.
• Set up tables, ensure cleanliness and presentation, and equip tables properly.
• Assist servers by delivering water, bread, and requested items.
• Bus tables in a fast-paced environment, ready for the next guest.
• Take direction from Supervisor or Manager to ensure smooth operations.
• Complete mise en place and daily duties as required.
• Be aware of dietary and allergy concerns and communicate to kitchen staff.
• Deliver drinks to tables when required with ProServe certification.
• Adapt to large groups and assist with banquet service.
• Perform function room set-ups and teardowns, including tables, chairs, cutlery and linens.
• Carry out other duties as required by management.

Skills

Customer service

Communication

Multitasking

ProServe certification

Stamina

Attention to detail

Teamwork

Flexibility

Safety awareness

Tools

Squirrel POS

Job description

Post Hotel & Spa is a member of Relais & Châteaux and a MICHELIN Key recipient set in the heart of Lake Louise surrounded by the iconic peaks of Banff National Park. Here, alpine charm meets refined elegance and every guest experience is shaped with care, intention and a deep connection to place. As part of the Canadian Rocky Mountain Resorts (CRMR) family, The Post is a place where professionalism, growth and a shared love of hospitality come together in one of the most inspiring settings in the world.

Perks & Benefits

• Subsidized staff accommodation in Lake Louise
• 2 complimentary hot meals per day on shift
• Discount on food and beverages at The Post's dining outlets
• Complimentary stays at CRMR sister properties
• Staff rates at all CRMR properties
• Employee Benefits Program
• Access to the Relais & Châteaux employee stay program
• Staff events and recognition programs throughout the year
• Opportunities for growth and advancement within The Post and across CRMR properties
• Annual wage and performance review

Why Work With Us

Working at The Post isn't just a job, it's a career-defining experience. You'll be part of a team that holds itself to world-class standards, in a property celebrated for outstanding service, character and design. Whether you're growing your craft in the kitchen, creating unforgettable guest moments at the front desk, or delivering exceptional spa experiences, every role here contributes to something truly special. The mountains are your backyard, your colleagues become your community, and the work you do here will stay with you long after your time at The Post.

The Food Runner/Expo plays a crucial role in ensuring smooth and efficient operations in our fast-paced dining environment. The Food Runner/Expo is responsible for assisting servers, setting up tables, running food, and maintaining a high level of guest satisfaction. This position requires excellent communication skills, attention to detail, and the ability to work well under pressure.

Duties & Responsibilities

• Assist servers with running food to tables promptly and accurately
• Help set up tables, ensuring they are clean, well-presented, and properly equipped
• Assist servers with their requirements, such as bringing water and bread to tables, and fetching any additional items needed
• Bus tables in a fast-paced environment, ensuring they are clean and ready for the next guest
• Take direction from the Supervisor or Manager on Duty to ensure smooth operations
• Complete mise en place and daily duties as required
• Be aware of dietary and allergy concerns, and communicate them effectively to the kitchen staff
• Bring drinks to tables when required (ProServe certification is necessary)
• Adapt to the needs of large groups and assist with banquet service
• Perform function room set-ups and teardowns, including setting tables, chairs, cutlery, and linens
• Carry out any other duties as required by the management team

Skills & Experience

• Previous experience in a fast-paced restaurant environment is preferred
• Substantial knowledge of food safety and handling procedures
• Ability to endure long periods of standing, sitting, bending, and lifting (up to 30 lbs)
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to multitask
• Ability to work well under pressure and maintain a positive attitude
• Flexibility to work all shifts, including breakfast and lunch
• Knowledge of Squirrel POS system is an asset
• ProServe certification is required

Post Hotel & Spa (The Post) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. The Post is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.