Food and Beverage Supervisor

H2 Canmore Lodging; Canmore; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health care benefits (after 3 months)

Discounted staff meals

Gym, Pool, Hot tub access

Company events during the summer

Discount card for Shops of Canmore

On-site parking

Job summary

Coast Canmore Hotel & Conference Centre in Canmore, AB is hiring a Full-time Food and Beverage Supervisor for AM/PM shifts. You will oversee daily front-of-house operations, supervise staff, manage shifts, resolve guest concerns, and ensure health and safety standards are met.

Strong leadership and communication are essential to delivering exceptional guest experiences. Reporting to the Restaurant Manager, you will train new hires, assist with scheduling, handle reservations, coordinate bar and

Qualifications

• Experience: Previous leadership in hospitality.
• Leadership: ability to lead, motivate, and train staff.
• Customer service: focus on guest satisfaction.
• Communication: verbal and written for staff and guests.
• Problem-solving: quick thinking to resolve issues.
• Time management: multitask in a fast-paced environment.
• Food safety: knowledge of hygiene regulations.
• Flexibility: evenings, weekends, holidays.
• Teamwork: collaborate across departments.

Responsibilities

• Anticipate needs and exceed guest expectations.
• Maintain communication with Restaurant Manager/F&B Manager.
• Inspect restaurant, table settings, cleanliness, safety.
• Take immediate action to correct issues.
• Manage the guest reservation system and seating.
• Payroll management during slow times.
• Greet guests and assist seating.
• Check tables for guest satisfaction and handle complaints.
• On Duty (MOD) and opening/closing procedures.
• Ensure side work is completed and supplies stocked; report shortages.
• Train new hires on service standards, menu items, POS, upsell.
• Train staff to run the bar and make drinks.
• Ongoing training and willingness to help during service.

Skills

Leadership

Customer Service

Communication

Problem-Solving

Time Management

Food safety

Flexibility

Teamwork

Restaurant supervision

Job description

Coast Canmore Hotel & Conference Centre is located in central Canmore.

We are seeking a Full-time Food and Beverage Supervisor - AM/PM Shift.

We don't have an approved LMIA for this position. The position is available for applicants with a valid work status in Canada & We can support Francophone Mobility program

Job Overview

The position is for Table food + drink front of house supervisor position. A Restaurant Supervisor is responsible for overseeing daily operations, ensuring excellent customer service, and supporting the restaurant team. They supervise staff, manage shifts, handle customer concerns, and ensure smooth service. Their role includes monitoring food quality, maintaining cleanliness, and ensuring compliance with health and safety regulations. Additionally, they assist with training, scheduling, and inventory control while fostering a positive work environment. Strong leadership, communication, and problem-solving skills are essential for success in this role.

Reporting

The Food and Beverage Supervisors will report to the Restaurant Manager.

Requirements

• Experience: Previous experience in restaurant supervision or a similar leadership role in the hospitality industry.
• Leadership Skills: Ability to lead, motivate, and train staff to ensure smooth operations.
• Customer Service: Strong focus on guest satisfaction and handling customer concerns professionally.
• Communication Skills: Excellent verbal and written communication for interacting with staff and guests.
• Problem-Solving: Quick thinking and decision-making skills to resolve operational challenges.
• Time Management: Ability to multitask and manage shifts efficiently in a fast-paced environments.
• Knowledge of Operations: Understanding of food safety, hygiene regulations, and restaurant procedures.
• Flexibility: Willingness to work evenings, weekends, and holidays as required.
• Teamwork: Ability to collaborate with different departments for seamless service.

Duties

• Anticipate needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Maintain communication with and support the Restaurant Manager/ F&B Manager.
• Inspect restaurant, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Take immediate action to correct any issues.
• Manage the guest reservation system and set out sections for all areas including the Restaurant, Patio and Lounge.
• Managing payroll by cutting staff during slow times.
• Receive and greet guests; assist with seating.
• Check tables throughout service times for guest satisfaction, resolve guest Complaints should arise
• On Duty (MOD) and handle opening or closing procedures.
• Ensure side work is completed every day and restaurant supplies are stocked. Reports supply shortages to the Manager.
• Train new-hires in service standards, menu items, use of POS system and up- selling.
• Train new hires on how to run the bar & make all drinks.
• Train staff on a continuous basis after they have completed their training period.
• Willing to step in and assist with service, including taking tables when needed, to ensure smooth operations.

Benefits

• Health care benefits (after 3 months of employment)
• Discounted staff meals
• Gym, Pool, Hot tub access
• Company events during the summer
• Discount card for Shops of Canmore
• On-site parking