Food and Beverage Manager - Upscale Dining

JRoss Hospitality Recruiters; Banff; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Career development

Discounts on dining

Wellness resources

Access to attractions

Job summary

JRoss Hospitality Recruiters is seeking an experienced food and beverage leader to drive a polished guest experience in Banff's iconic destination setting. The role combines hands-on operation, leadership development and strategic oversight of multi-outlet F&B programs.

We expect a strong track record in high-volume hospitality, budgeting and staff coaching, with Alberta ProServe or ability to obtain it. You will elevate service standards and menu concepts while guiding a passionate team in one

Qualifications

• 5+ years senior-level F&B leadership in multi-outlet ops.
• Experience with $4M+ annual revenue.
• Alberta ProServe certification or ability to obtain.
• Strong restaurant and beverage operations knowledge.
• Proven budgeting, cost controls and financial performance.
• Sommelier certification or formal wine education is an asset.
• Ability to develop managers and build strong teams.
• Flexible availability including evenings and weekends.

Responsibilities

• Lead day-to-day F&B operations across multiple outlets.
• Provide visible hands-on floor leadership during peak periods.
• Ensure continuity of service and guest experience.
• Develop onboarding and training programs for F&B managers.
• Lead labor planning, scheduling and payroll practices.
• Coordinate menu engineering with culinary and ops leaders.
• Support budgeting, financial controls and P&L performance.
• Build a culture of accountability and staff development.

Skills

Leadership

Budgeting

P&L management

Staff development

High-volume ops

Communication

People management

Coaching

Scheduling

Education

Post-secondary education in hospitality or business

Tools

POS systems

Menu engineering

Job description

A contemporary, upscale restaurant in Banff is seeking an experienced food and beverage leader to help drive a polished, high-performing guest experience within a busy destination setting. Known for refined farm-to-fork cuisine, thoughtfully sourced ingredients, handcrafted cocktails and a strong happy hour program, the restaurant combines elevated dining with an energetic and approachable atmosphere. This is an opportunity to join a sophisticated hospitality operation where quality, consistency and genuine service are central to the guest experience.

The successful candidate will bring strong restaurant leadership experience, a hands-on management style and a solid understanding of food, wine and beverage operations. They will be highly visible on the floor, support and develop the leadership team, manage labour and financial performance, and help ensure service standards remain consistently high. This role is well suited to a confident hospitality leader who thrives in a fast-paced environment, enjoys developing people and wants to build their career in one of Canada’s most iconic tourism destinations.

Description

• Support the day-to-day leadership of food and beverage operations across multiple outlets and concepts.
• Provide visible, hands-on floor leadership during peak periods, leadership transitions, manager absences and other operational needs.
• Ensure continuity of service, leadership presence and guest experience when outlet leadership coverage is required.
• Develop and deliver structured onboarding and training programs for new F&B managers.
• Ensure salaried leaders are trained consistently on operational systems, policies, procedures, service expectations and established standards.
• Lead F&B orientation for leadership team members and provide ongoing coaching and development.
• Support the recruitment, onboarding, development and performance management of Assistant Managers and F&B Managers.
• Guide labour planning at the management level, including scheduling, staffing requirements, payroll practices and time-off planning.
• Partner with outlet leaders to improve labour productivity and ensure staffing levels align with business volumes, events and operational priorities.
• Review operational performance and identify opportunities to improve productivity, execution and guest satisfaction.
• Support budgeting, financial controls and profit and loss performance across the F&B operation.
• Lead and coordinate menu engineering initiatives, including evaluation of new menu items, products, packages and operational requests.
• Collaborate with culinary and operational leaders on menu development, beverage programming and new concept initiatives.
• Support the rollout of new F&B applications, takeout programs and operational tools, including training and ongoing adoption.
• Maintain consistent written and verbal communication with F&B teams and leadership across the operation.
• Prepare operational updates, project reports and activity summaries for senior leadership and key stakeholders.
• Maintain strong standards around service, food quality, cleanliness, presentation and overall guest experience.
• Support the development and execution of promotions, activations and other revenue-driving initiatives.
• Foster a positive, inclusive and accountable workplace culture where leaders and front-line employees can perform at their best.
• Encourage collaboration, team engagement and participation within the broader local community.

Requirements

• Minimum 5 years of senior-level food and beverage leadership experience within a complex, multi-outlet operation.
• Experience managing or supporting an F&B business generating approximately $4 million or more in annual revenue.
• Post-secondary education in hospitality, business or a related discipline is preferred.
• Strong understanding of restaurant and beverage operations within a high-volume hospitality environment.
• Demonstrated experience with budgeting, profit and loss management, labour controls and financial performance.
• Strong food, wine and beverage knowledge.
• Sommelier certification or formal wine education is considered an asset.
• Valid Alberta ProServe certification, or ability to obtain it.
• Proven ability to develop managers, build strong teams and create accountability through coaching and leadership presence.
• Comfortable stepping directly into operations and supporting teams during high-volume periods.
• Strong organizational and project-management capabilities with the ability to balance multiple operational priorities.
• Excellent written, verbal and interpersonal communication skills.
• Strong relationship-building skills and the ability to work effectively across departments and levels of leadership.
• Self-directed, adaptable and comfortable working within a fast-paced, high-energy environment.
• Flexible availability, including evenings, weekends and peak operating periods as required.
• Ability to successfully complete required pre-employment screening.

Corporate Culture

• Competitive salaried compensation.
• Opportunity to take on a key leadership role within a large, diverse and high-profile hospitality operation.
• Exposure to multiple restaurant, beverage and guest-experience concepts within an internationally recognized destination.
• Career development opportunities within a growing hospitality and tourism organization.
• Complimentary or preferred access to select attractions and experiences.
• Significant discounts on accommodations, dining and retail offerings.
• Friends and family discounts on select experiences.
• Access to subsidized mental health and wellness resources.
• The opportunity to live and work in Banff and the Canadian Rockies, surrounded by one of the most distinctive hospitality environments in the country.
• An inclusive and collaborative workplace that values strong leadership, professional development and memorable guest experiences.