Food and Beverage Host - Forte

Pomeroy Lodging; Kananaskis Village; On-site; CAD 22,000 - 26,000; Full time

Benefits offered by this job

Staff housing

Employee gym

Health benefits

Shuttle to Calgary/Canmore

Meal per day in employee cafeteria

Dining discounts

Job summary

Pomeroy Lodging at the Kananaskis Mountain Lodge (Autograph by Marriott) in Kananaskis, AB, is hiring a Food & Beverage Host. Earn $17.00 CAD per hour plus gratuities with subsidized staff housing.

You will greet guests, seat them, handle reservations, and assist with service across outlets, including potential room-service shifts. Eligible candidates should be friendly, well-groomed, organized, and fluent in English.

Qualifications

• Friendly and outgoing personality with a passion for guest service.
• Excellent grooming and professional presentation.
• Well organized during both slow and busy periods.
• Demonstrated knowledge of food and beverage operations including dining reservations.
• Self-motivated. Excellent communication skills, fluency in English.

Responsibilities

• Greet and seat guests and answer the restaurant reservations line.
• Run food and drinks and clear tables; replenish buffet lines.
• Assist in room service orders and deliveries when required.
• Maintain guest service quality and station cleanliness.
• Collaborate with front-of-house leadership to ensure smooth service.

Skills

Guest service

Communication

Grooming

Organization

F&B knowledge

Reservations knowledge

Job description

Food & Beverage Host

Rate of Pay: $17.00 per hour + gratuities

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role

As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, clearing tables, setting tables, and replenishing buffet lines and service stations. You may also work in-room dining serving shifts, where you will be responsible to take food orders from guest rooms, prepare the room service tray, and deliver orders to our guest rooms and take payment.

Job Duties

• Creates a warm and inviting first impression to guests of the Outlets as well as a farewell that is thankful and invites a return.
• Assigns sections to servers.
• Monitors and controls the flow of guests into the Outlets and each server’s section.
• Take dining reservations and maintain the integrity of the reservation book.
• Seats guests according to established standards and operating procedures including ensuring guest name usage.
• Maintains the entrance of the restaurant including host stand, and surrounding areas.
• Assists in preparing tables for new guests.
• Provide information about the restaurant, hotel and surrounding area to guests.
• Maintain a team focused, positive and productive relationship with all co-workers.
• All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved at all time.

Employment Experience And Educational Requirements

• Friendly and outgoing personality with a passion for excellent guest service.
• Excellent grooming and professional presentation
• Well organized during both slow and busy periods.
• Demonstrated knowledge of food and beverage operations including dining reservations.
• Self-motivated. Excellent communication skills, fluency in English (other languages considered and asset).

Physical Demands

• Requires continuous standing and walking throughout the shift within the restaurant and adjacent service areas.
• Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
• Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
• Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.

Amazing Perks

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite staff accommodations and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

• Season Availability, subject to cut off dates.