FOH - Management - Restaurant Manager

Denny’s, Inc.; Calgary; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible hours

Medical insurance for full-time

Dental insurance for full-time

Life insurance for full-time

Employee discounts with partner brands

Competitive wages

Manager bonus program

RRSP matching

Job summary

Denny's in Calgary, Alberta is seeking a Restaurant Manager to support the General Manager in daily restaurant operations, staff supervision, and guest service excellence. You will help drive sales, manage shifts, and coach hourly team members to uphold brand standards.

The role requires 2+ years in hospitality leadership, strong communication, and reliable transportation. We offer flexible hours, competitive wages, benefits for full-time staff, and growth opportunities within Northland's

Qualifications

• 2+ years in restaurant or hospitality leadership/operations.
• Excellent English communication, both written and spoken.

Responsibilities

• Prepare and interpret financial and operational reports; analyze data and drive solutions to hit goals.
• Oversee assigned shifts; ensure brand standards and guest service in a clean, pleasant environment.
• Develop and coach hourly staff on brand standards, policies, and guest-focused programs.
• Collaborate with GM to attract, hire, onboard, and retain hourly talent.
• Support development of hourly employees through training, development plans, and system assignments.
• Maintain compliance with brand standards and provincial/federal regulations.
• Demonstrate commitment to guest satisfaction and Northland's Core Values.

Skills

Leadership experience

Clear communication

Financial interpretation

Guest service excellence

Team player

Multitasking

Reliable transportation

Eligible to work in Canada

Job description

Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you.

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

• Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
• Flexible hours
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Life insurance for full-time employees
• Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
• Competitive wages
• Competitive bonus program for managers
• RRSP matching for salary managers

What We Are Hiring

As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members.

Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.

What You'll Do

• You will prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
• You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
• You will develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
• You will work with the General Manager to attract, hire, onboard and retain the best hourly talent
• You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
• You will help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
• You will demonstrate a strong commitment to guest satisfaction and Denny's Core Values when interacting with others
• You will perform other duties as required or assigned

Who You Are

• You have 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
• You are an effective communicator in English, both orally and in writing
• You have the agility to interpret and analyse financial statements
• You are a team player, collaborative and attentive
• You have excellent guest service and people skills
• You are self-motivated, organized, and able to multitask effectively
• You are licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations
• You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Dencan Restaurants Inc is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc. takes seriously its obligations under the Human Rights Code.

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/ .

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [e-mail]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.