Flight Follower

Starlink Aviation inc; Quebec; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Free parking

RRSP

3 weeks vacation

5 personal days

Group insurance

EAP

Postal Pharmacy

Life insurance

Disability insurance

Dental insurance

Job summary

Starlink Aviation in Canada is seeking a Flight Follower for our international operations under CAR 604/703-704. You will coordinate with pilots, flight coordinators, the operations control centre, and maintenance teams to ensure flights are safe and efficient.

Under the Deputy Director of Operations you will perform technical flight-following duties, assist with planning and monitoring, and handle post-flight administration while acting as an ambassador to satisfy owner-clients.

Qualifications

• Canadian citizenship or permanent resident status.
• Eligible to obtain a Restricted Area Identity Card (RAIC).
• Bilingual (French and English).
• Experience as a flight follower or flight dispatcher (asset).
• Experience in international and/or Medevac flight planning (asset).
• Mastery of the Microsoft Office suite.
• Vocational diploma in flight dispatch (asset).
• Passing Transport Canada FDOPS and FDMET exams leading to a flight dispatcher certification (asset).
• Knowledge of FOS software (asset).
• College and/or university level education (asset).

Responsibilities

• Coordinate and monitor flight operations with pilots and maintenance.
• Oversee planning, flight monitoring, and post-flight administration (commercial flights and medevac).
• Ensure preparatory steps are completed for private flights and maintain client satisfaction.

Skills

Bilingual (French & English)

Excellent interpersonal skills

Ability to work under deadlines

Leadership and initiative

Excellent communication skills

Responsible and conscientious

Education

Vocational diploma in flight dispatch

College or university education

Tools

FOS software

Job description

Starlink Aviation is looking for a Flight Follower for our international operation under private (CAR 604) and commercial (CAR 703-704) legislation. You will play an essential role in the efficiency of our operations. You will work closely with pilots, flight coordinators, the operations control centre, and maintenance departments to coordinate and manage various aspects of flight operations.

Your role

Under the responsibility of the Deputy Director of Operations, your role will consist of performing the technical tasks of a flight follower while being at the heart of customer service activity. Alongside flight coordination, pilots, maintenance services, and others, you will be an important planner and logistical support to ensure flights reach their destination safely.

Your role as an ambassador will ensure that for private flights, you follow all preparatory steps before, during, and after flights, with the objective of obtaining the complete satisfaction of pilots and owner-clients. For commercial flights and air ambulance missions, you will oversee planning, flight monitoring, and post-flight administrative procedures. For more technical details, please consult Transport Canada manual TP12513 - Flight Dispatcher - Study and Reference Guide.

Your skills

To join the team, you must meet certain basic requirements:

• Canadian citizenship or permanent resident status;
• Eligible to obtain a Restricted Area Identity Card (RAIC);
• Bilingual (spoken French and English);
  • • Reason: Contact with a language other than French from an international clientele.
• Experience as a flight follower or flight dispatcher (asset);
• Experience in international and/or Medevac flight planning (asset);
• Mastery of the Microsoft Office suite;
• Vocational diploma in flight dispatch (asset);
• Passing Transport Canada FDOPS and FDMET exams leading to a flight dispatcher certification (asset);
• Knowledge of FOS software (asset);
• College and/or university level education (asset).

Your aptitudes

• Excellent interpersonal skills, ability to work alone or in a team;
• Ability to work with tight deadlines;
• Demonstrate leadership and initiative;
• Excellent communication skills;
• Be responsible, rigorous, and conscientious.

Conditions

• 24/7 operation, uninterrupted and random work schedule, on-site and teleworking.

Our offer

• Experienced and dynamic team!
• Competitive salary;
• Flexible schedule;
• Free parking;
• RRSP;
• 3 weeks of vacation after the first year of service;
• 5 personal days off;
• Complete range of social benefits:

Group insurance including:

• Employee & Family Assistance Program
• Postal Pharmacy
• Life, short and long-term disability, dental, and prescription drug insurance