Fleet Reliability & Support Specialist (MaintainX System Administrator)

GeologicAI; Calgary; Remote; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible schedule

Remote work potential

Extended health benefits

Robots with lasers

Job summary

GeologicAI is seeking a Fleet Reliability & Support Specialist to own the day-to-day configuration of MaintainX, govern asset hierarchies, PM templates, and work order types. You will develop SOPs, monitor data quality, and provide hands-on support to the FPG team while onboarding new users and driving governance standards.

You’ll maintain data completeness above 95%, run regular MaintainX reporting, and support Baseline Capture during unit handovers into Production mode, ensuring records are

Qualifications

• Strong IT skills with demonstrated experience administering a CMMS/EAM or similar maintenance platform.
• MaintainX experience strongly preferred and prioritized.
• Ability to document maintenance processes clearly for field/tech staff.
• Experience training non-technical users on operational software.

Responsibilities

• Own day-to-day configuration and governance of MaintainX: asset hierarchy, PM templates, failure coding, work orders, and user access.
• Develop and maintain SOPs for maintenance processes across the FPG team.
• Monitor data completeness and system usage; address gaps constructively.
• Provide day-to-day MaintainX support and onboard new users.
• Maintain data quality to meet ≥95% completeness; support monthly dashboards.
• Assist Baseline Capture during unit handovers before Production mode.

Tools

MaintainX

Job description

Fleet Reliability & Support Specialist (MaintainX System Administrator)

Department: Operations

Employment Type: Permanent - Full Time

Location: Remote - Canada

Description

What You'll Do:

• Own the day-to-day configuration and governance of MaintainX: asset hierarchy, PM templates, failure coding library, work order types, user access, and system settings
• Develop, document, and maintain the maintenance processes and standard operating procedures that govern how work is planned, executed, and recorded across the FPG team
• Monitor system usage and work order completion quality; identify gaps in adherence, incomplete records, or process deviations and address them constructively with the relevant team member
• Provide day-to-day support to FPG team members using MaintainX: troubleshoot system issues, answer process questions, and onboard new users
• Maintain MaintainX data quality to the ≥95% completeness standard; incomplete or inaccurate records directly undermine the team’s KPI reporting
• Develop and run regular MaintainX reporting to support FPG performance reviews, governance cadences, and the FPG Manager’s monthly dashboard
• Support commissioning handovers: ensure Baseline Capture records are complete and correctly structured before any unit enters Production mode

What We'll Love About You:

• You take personal pride in a well-configured system. The correct hierarchy, the right failure codes, the right PM interval all matter to you, and you notice when they’re wrong.
• You are the person people come to when the system does something unexpected, and you know exactly where to look.
• You write clear, practical documentation that people actually follow, not because they have to, but because it makes the job easier.
• You hold others to the data standard constructively. You can tell a field tech their work order is incomplete without making it a confrontation.
• You are curious about the maintenance workflows you govern. You want to understand why a PM exists, not just that it does.

Key Responsibilities:

• Configure and govern MaintainX as the system of record: complete, accurate asset hierarchy, failure codes, PM library, and work order standards before FPG goes live
• Develop the minimum viable SOP package for FPG launch: work order closure standards, PM execution procedures, and user training materials
• Achieve and maintain ≥95% MaintainX data completeness across all active work orders and asset records
• Deliver a monthly MaintainX data quality report to the FPG Manager identifying gaps, trends, and improvement actions
• Support Baseline Capture for every new unit entering Production mode: verify configuration records are complete before status change
• Train all new FPG team members on MaintainX processes and standards during onboarding
• Continuously improve the system: propose and implement changes to templates, workflows, and configuration as the fleet and team’s needs evolve

Travel Requirements:

• Minimal, there will be occasional travel to offices or sites for onboarding, training, or system roll‑out support (estimated <5% annually).

Skills, Education, and Experience:

Must Have Skills, Education, and Experience:

• Strong IT skills with demonstrated experience administering a CMMS, EAM, or similar maintenance/asset management platform (MaintainX experience strongly preferred and will be prioritized)
• Experience developing maintenance processes, SOPs, or work management procedures in writing, with the ability to produce documentation that field and technical staff actually follow
• Systematic, detail‑oriented approach to data quality: experience identifying and resolving data completeness gaps in an operational system
• Experience training and supporting non‑technical users on operational software, including troubleshooting user issues and answering process questions
• Ability to hold others to a process standard constructively, since this role requires influencing without authority
• Comfortable in a desk‑based, remote, or office role with no regular field requirement

Assets:

• Preference for candidates based in Calgary that can work in office on a hybrid basis
• Hands‑on maintenance or field operations experience. Not required, but it makes the SOPs you write far more credible and practical.
• Experience in mining, oil & gas, construction, or any asset‑intensive industry with structured maintenance programs
• MaintainX admin‑level experience (not just user‑level): configuring asset hierarchies, PM schedules, failure codes, and reporting
• Experience with reliability‑centered maintenance (RCM) or similar structured maintenance frameworks
• Basic reporting or data analysis skills: ability to export, query, and summarize MaintainX data for performance reporting
• Familiarity with ISO 55000 (asset management) or similar standards

Benefits from Working at GeologicAI

What You’ll Love About Us:

We’re a fast‑growing well‑funded company working on interesting products that are making a difference to the world. Our products and services are helping find the hydrocarbons that power our world today, and the metals and minerals required for the energy transition of tomorrow.

We offer:

• A casual and fun work environment
• Flexible schedule and opportunities for remote work
• Extended health and dental benefits
• Robots with lasers!