Fleet Operations Manager

Purolator Inc.; Calgary; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading logistics provider in Canada seeks a Fleet Operations Manager to oversee maintenance activities for a fleet of over 300 vehicles. The role involves managing a skilled team, ensuring compliance and performance, and driving continuous improvement. Candidates should have experience in fleet operations, vendor management, and team leadership. This full-time position offers opportunities to make a significant impact within the organization.

Qualifications

• 3-5 years of experience in fleet, garage, automotive, or branch operations.
• Experience leading a service or maintenance team, including hiring and training.

Responsibilities

• Oversee daily maintenance activities across multiple garages.
• Lead and support a team of Fleet technicians.
• Manage the garage budget, including labor, parts, and supplies.

Skills

Vendor Management

Customer Service

Interpersonal Skills

Communication Skills

Attention to Detail

Education

College Diploma

Tools

Computerized Maintenance Management System (CMMS)

MS Office

Job description

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It’s not a package. It’s a promise.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Reporting to the Regional Fleet Manager, the Fleet Operations Manager is responsible for overseeing the day-to-day maintenance activities of a fleet of over 300 vehicles, managing a team of 8–12 skilled technicians. The Fleet Operations Manager provides strategic and hands-on support to the Regional Fleet Manager in scheduling vehicle maintenance, parts acquisition, warranty coverage, and vendor management across multiple garages.

The Fleet Operations Manager will be key in maintaining high standards of safety, compliance, performance, minimizing vehicle downtime, and driving continuous improvement within the fleet management team.

Responsibilities

• Oversee daily maintenance activities across multiple garages, ensuring timely and effective vehicle repairs and preventive maintenance.
• Lead and support a team of Fleet technicians, including performance management, workload distribution, and on-site engagement through regular garage visits.
• Oversee procurement and management of spare parts and supplies, ensuring adequate inventory levels to minimize downtime.
• Manage warranty-related claims, ensuring credits, dollars, and rebates from vendors are captured.
• Coordinate, evaluate, and select third-party vendors supporting vehicle maintenance and repair.
• Manage the garage budget, including labor, parts, and supplies, to ensure cost-effective operations.
• Maintain accurate records of maintenance activities, vehicle repairs, and regulatory compliance.
• Act as the point of contact for District Managers, Unit Managers, drivers, and other stakeholders to address vehicle concerns, provide updates, and facilitate communication.
• Analyze maintenance costs, vehicle performance, and other metrics to identify trends and improve operational efficiency.
• Ensure compliance with safety, environmental, and regulatory standards.
• Travel regularly to garage locations to engage with teams and perform site assessments (visiting each garage once per month).

Qualifications & Requirements

• College diploma or equivalent education and training.
• 3-5 years of experience in fleet, garage, automotive, or branch operations.
• Proven experience in vendor management, customer service, and warranty processes.
• Experience leading a service or maintenance team, including hiring, training, and performance management.
• 3+ years of experience with a Computerized Maintenance Management System (CMMS).
• Understanding of continuous improvement methods, including 5S.
• Proficiency in MS Office software.
• Strong attention to detail and ability to manage operational and administrative priorities.
• Excellent interpersonal and communication skills.
• Ability to interpret safety rules, operating instructions, and produce routine reports.

Posting Details

Location: 541 - Richmond

Working Conditions: Office environment

Reports to: Manager Fleet Regional / Chef régional Service du parc automobile

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Indigenous status. We will provide accommodations during the recruitment process upon request.

We value our employees and their families, providing a safe and healthy workplace and supporting their success. We hire for attitude and train for skills. Learn more at www.purolator.com.

At Purolator, every day offers opportunities to connect with colleagues and customers to make a positive community impact.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Freight and Package Transportation