Fixed-Term Multi-Unit Events and Education Associate (Full-Time) - Eataly Toronto

Eataly; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Paid Parental Leave

RRSP

Free family meals

Discounts at Eataly

Cooking classes

Job summary

Eataly is seeking an Events & Education Associate to support guests across Eataly Toronto locations (Yorkville, Sherway Gardens, Don Mills, Eaton Centre, Distillery). This contracted role runs through 03/26/2027 with potential extension and reports to the Events & Education Manager.

You will assist with cooking classes, wine tastings, brand events, and store activations, handling setup, guest check-in, and tours while collaborating with chefs and education leads to deliver memorable experiences.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in restaurant operations, quick-service or events.
• 1+ years of experience in a fast-paced customer service environment.
• Excellent organizational, project management and time management skills.
• Outstanding professional communication, public speaking, editorial, and customer service skills.
• Knowledge of and passion for Italian food and beverage preferred.
• Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset.

Responsibilities

• Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in
• Supports set up, execution and tear-down of storewide events
• Ensures all glassware, cutlery and printed collateral are prepared ahead of each event
• Leads private and consumer store tours
• Supports the cooking school chefs and the Events & Education Leads in guest interactions during events
• Assists with packaging and delivery of product for virtual events
• Prepares and executes tasting activations on the floor to support product sales and marketing events
• Supports offsite events and activations as needed
• Performs other duties as required or assigned

Skills

Customer service

Event coordination

Public speaking

Organizational skills

Project management

Communication skills

Editorial skills

MS Office

Eventbrite

Salido

Catapult

Education

High school diploma

Tools

Microsoft Office

Eventbrite

Salido

Catapult

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery. This is a contracted role with an expected end date of 03/26/2027, with the possibility of extension.

An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager.

• Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in
• Supports set up, execution and tear-down of storewide events
• Ensures all glassware, cutlery and printed collateral are prepared ahead of each event
• Leads private and consumer store tours
• Supports the cooking school chefs and the Events & Education Leads in guest interactions during events
• Assists with packaging and delivery of product for virtual events
• Prepares and executes tasting activations on the floor to support product sales and marketing events
• Supports offsite events and activations as needed
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent
• 1+ years of experience in restaurant operations, quick-service or events
• 1+ years of experience in a fast-paced customer service environment
• Excellent organizational, project management and time management skills
• Outstanding professional communication, public speaking, editorial, and customer service skills
• Knowledge of and passion for Italian food and beverage preferred
• Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset

Job Requirements

• Availability to work onsite with a flexible schedule including evenings, weekends and holidays
• SmartServe certified
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Frequent travel within the GTA

Compensation

• Compensation for this role is CAD $20.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.