Fixed-Term Multi-Unit Events and Education Associate (Full-Time) - Eataly Toronto

Eatal; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Toronto is hiring a Fixed-Term Multi-Unit Events and Education Associate for a full-time, multi-location role across Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and Distillery. You will assist guests with informed shopping decisions, share product stories, and advise on pairings. Reports to the Events & Education Manager.

Position ends 03/26/2027 with potential extension. The role requires evening/weekend availability, SmartServe certification, ability to lift up to 50 pounds,

Qualifications

• High school diploma or equivalent requirement.
• 1+ years in restaurant operations, quick-service or events.
• 1+ years in a fast-paced customer service environment.
• Strong organizational and time-management skills.
• Excellent communication and public-speaking abilities.
• Interest in Italian food and beverage preferred.
• Familiarity with Office, Eventbrite and event systems is a plus.

Responsibilities

• Execute events such as cooking classes, wine tastings and brand events with setup and guest check-in.
• Support setup and teardown of storewide events.
• Ensure glassware, cutlery and printed collateral readiness for events.
• Lead private and consumer store tours.
• Assist chefs and leads in guest interactions during events.
• Help package and deliver products for virtual events.
• Prepare tasting activations to support sales and marketing.
• Support offsite events as needed.
• Perform other duties as required.

Skills

Organization

Public speaking

Customer service

Time management

Communication

Editorial

Education

High school diploma or equivalent

Tools

Microsoft Office

Eventbrite

Salido

Catapult systems

Job description

Fixed-Term Multi-Unit Events and Education Associate (Full-Time) - Eataly Toronto

Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Please note, this is a multi-unit role that requires the ability to work between all Eataly Toronto locations: Yorkville, Sherway Gardens, Don Mills, Eaton Centre, and the Distillery. This is a contracted role with an expected end date of 03/26/2027, with the possibility of extension.

An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings. Reports to the Events & Education Manager.

Responsibilities

• Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in
• Supports set up, execution and tear-down of storewide events
• Ensures all glassware, cutlery and printed collateral are prepared ahead of each event
• Leads private and consumer store tours
• Supports the cooking school chefs and the Events & Education Leads in guest interactions during events
• Assists with packaging and delivery of product for virtual events
• Prepares and executes tasting activations on the floor to support product sales and marketing events
• Supports offsite events and activations as needed
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent
• 1+ years of experience in restaurant operations, quick-service or events
• 1+ years of experience in a fast-paced customer service environment
• Excellent organizational, project management and time management skills
• Outstanding professional communication, public speaking, editorial, and customer service skills
• Knowledge of and passion for Italian food and beverage preferred
• Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset

Job Requirements

• Availability to work onsite with a flexible schedule including evenings, weekends and holidays
• SmartServe certified
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Frequent travel within the GTA

Compensation

• Compensation for this role is CAD $20.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation.Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.