Events and Education Manager - Eataly Toronto

Eataly North America; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical, Dental, Vision Insurance

RRSP

Free staff lunch daily

Staff discounts

Job summary

Eataly North America is seeking an Education and Events Manager to lead planning and execution of public and private events across our Toronto locations.

You will co-manage La Scuola FOH/BOH teams, coordinate communications with clients and chefs, and supervise associates to ensure flawless events, from classes to private dinners. A bachelor’s degree and 2+ years in hospitality/events are required.

Qualifications

• Bachelor’s Degree in Business, Marketing, Communications or related field is required.
• Additional certification in event planning, marketing, or conference planning is required.
• 2+ years’ experience in hospitality, restaurant, or events industry is required.
• Availability to work a flexible schedule, including nights and weekends.
• Ability to stand and be mobile for up to 8 hours in a high-volume environment.

Responsibilities

• Oversee organization, supervision and execution of public and private events.
• Co-manage La Scuola Front of House and Back of House teams.
• Handle event correspondence via email and phone including registrations and inquiries.
• Supervise events: cooking classes, wine tastings, dinners and receptions.
• Facilitate communication between clients, chefs, beverage managers and staff.
• Hire, develop and manage Education & Events Associates.
• Ensure each event is planned correctly and runs smoothly.
• Draft class descriptions and instructor bios; create online registrations.
• Organize storewide events, promotions and partner events.

Skills

Hospitality experience

Stand long hours

Flexible schedule

Education

Bachelor’s Degree in Business, Marketing, Communications or related field

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Education and Events Manager oversees the organization, supervision and execution of both public and private events. Event formats include classes carried out at La Scuola di Eataly, Eataly’s cooking school; group reservations in the restaurants; restaurant and store buyouts; promotional press events; producer tastings; and private dinners and receptions for 2-500 people.

Reports to the Marketing Manager and oversees Education and Events and service staff.

• Co-managing La Scuola Front of House (FOH) and Back of House (BOH) teams
• Managing correspondence for La Scuola department via email and over the phone including private event requests, class registrations/cancellations and general inquiries;
• Supervising events at La Scuola: sets up, oversees, and breaks down cooking classes, wine tasting classes, communal dinners, private dinners and private receptions;
• Facilitating communication between the client and chefs, beverage managers, and restaurant team members;
• Hiring, developing, and managing Education & Events Associates
• Ensuring each individual event is planned correctly and runs smoothly, from front-of-house supervision to behind-the-scenes organization and data entry;
• Developing public classes: drafting class descriptions, compiling instructor biographies and creating online class registration pages;
• Participates in organizing storewide events, promotions and partner events; and
• Performing other duties as required or assigned.

• Bachelor’s Degree in Business, Marketing, Communications or other related field is required
• Additional certification in event planning, marketing, or conference planning is required
• 2+ years’ experience in the hospitality, restaurant, or events industry is required
• Availability to work a flexible schedule, including nights and weekends
• Ability to stand and be mobile for periods up to 8 hours in a high-volume

Compensation

• Compensation for this role is CAD $76,794.00 annually
• This posting reflects an ongoing opportunity for future openings
  

AI Disclosure

We do not use AI to evaluate applicants or make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

Employment Address

• Eataly Toronto: 55 Bloor St W, Toronto, On M4W 1A6
• Eataly Sherway Gardens: 25 The West Mall, Etobicoke, ON, M9C 1B8
• Eataly Don Mills: 49 Karl Fraser Rd., North York, ON M3C 0E5
• Eataly Eaton Centre: 220 Yonge St., Toronto, ON, M5B 2H1

Hours of Work

40 hours/week

Language

English; Italian

Benefits and Perks

• Eligible for discretionary bonuses and/or salary increases in accordance with company policy
• Medical, Dental, Vision Insurance, RRSP
• Free staff lunch daily and discounts at Eataly
• Fun staff classes on products and Italian cuisine

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.