Fixed Operations Manager

Carter Honda; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Fixed Operations Manager to lead their service and parts operations. This full-time, on-site role in Vancouver offers an exciting opportunity to enhance customer retention and satisfaction while driving operational success. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven background in the automotive service industry. Join a dedicated team committed to providing exceptional service and support to a diverse customer base, and make a significant impact in a thriving dealership environment.

Qualifications

• Experience in customer retention and satisfaction in the automotive industry.
• Strong leadership skills with a focus on team management.

Responsibilities

• Oversee dealer parts and service operations to ensure customer satisfaction.
• Manage overall fixed operations to drive business success.

Skills

Customer Retention

Leadership

Communication Skills

Analytical Thinking

Problem-Solving

Team Management

Interpersonal Skills

Automotive Service Experience

Job description

Direct message the job poster from Carter Honda

Carter Honda, located in Vancouver, BC, offers a wide range of automotive products and services to customers in the area. Specializing in Honda vehicles, we provide both new and used cars, including popular models like the Civic, Accord, CR-V, Odyssey, Pilot, Passport, HR-V and Ridgeline. As a trusted Honda car dealer in Vancouver, we aim to meet the needs and preferences of our diverse customer base.

Role Description

This is a full-time on-site role for a Fixed Operations Manager at Carter Honda in Vancouver, BC. The Fixed Operations Manager will be responsible for overseeing dealer parts and service operations, ensuring customer retention and satisfaction, and managing overall fixed operations to drive business success.

Qualifications

1. Customer Retention and Customer Satisfaction experience
2. Strong leadership and team management abilities
3. Excellent communication and interpersonal skills
4. Analytical thinking and problem-solving skills
5. Prior experience in the automotive service industry

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Automotive